Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Even Business Publications are Getting it Wrong on Collectors

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Student Loan Debt Collection Market Attacked by Bloomberg

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26 March 2012

Executive Change: Tom Feely Joins Phillips & Cohen Associates as SVP

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CFPB Launches "Answers" Portal for Financial Questions, Including Debt Collection

23 March 2012

ACA Members Green-light New Governance Structure

23 March 2012

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Does this Image about Debt Collectors Step Over a Line?

22 March 2012

NCO, XO Communications & LiveVox Host Webinar on Optimizing Multi-Site Operations with Cloud-Based VoIP

22 March 2012

FBCS, Inc. Announces Successful Completion of SSAE 16 Type II Certification

22 March 2012

DECA Financial Services LLC Expands Headquarters

22 March 2012

CFPB Issues First Annual FDCPA Report to Congress

21 March 2012

Municipal Fines and the FDCPA: Doesn't Count

21 March 2012

Free Report: Ten Tips for Choosing a Collections Platform

20 March 2012

Further Developments on Georgia's Debt Buyer Bill

20 March 2012

Free Seminar: 10 Commandments of 21st Century Websites

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How Seriously Should Consumers Treat Debt?

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