Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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How Trustworthy is the FTC's Debt Collection Complaints Data?

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Former Debt Collector Not a Fan of Debt Collectors

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Billionaire to Launch Collection Agency in Poland

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Collection Agency Hosts U.S. Congressman for Visit

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Government Probe of Chase Bank's Debt Collection Practices, Part II

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United Recovery Systems Acquires ED Collector Enterprise Recovery Systems

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FTC Settlement Bans Two Abusive Debt Collectors from Industry

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The Most Treacherous Place for Debt Collectors in the U.S.A.

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Event to Explore Process Serving Standards for Debt Collection

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FDCPA Lawsuits Increase in Second Half of February

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NCO Group Announces Tender Offers and Consent Solicitations

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Lying Down with Big Dogs: JPMorgan Chase

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Coaching for Optimal Collections Performance

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Executive Change: Roni Teson to AllianceOne as VP of Business Development

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State Tax Traps for Debt Collection Agencies

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The Round-Up: S&P May Raise NCO Group Bond Rating

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ARM Executive Garrett Schanck Receives "40 Under 40" Recognition

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Northstar Announces Major Canadian Expansion

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More Collectors Working with Debt Settlement Companies, Part II

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Government Probing Chase Debt Collection Practices: Report

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