Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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If Collections Compliance is the Priority, Here is Your Road Map
23 February 2012
$10M is a Lot of Free Ambulance Rides
22 February 2012
"Ask Doctor Debt": A Debt Collection Resource For Active Military Personnel
22 February 2012
insideARM.com Poll Results: The Bartmann Ethical Debt Collection Practices Act
22 February 2012
Bartmann Ethical Debt Collection Practices Act: Amusement and Concern
22 February 2012
FTC Halts $5 million Debt Collection Scam Operating in India
22 February 2012
That Time Hollywood Video Tried to Collect Some Bad Debt
22 February 2012
Collection Agency Adds 250 Jobs, $2.5 Million to Local Economy
22 February 2012
FYI: Some Advice on Collecting Patient Debt
22 February 2012
Consumer Credit Card Debt Rises; Could Mean Big ARM News Come Spring
22 February 2012
Opinion: How the CFPB Should Handle Collection Agencies
21 February 2012
Emergency Rooms Charge Uninsured Upfront to Deter Non-Emergency Care
21 February 2012
insideARM.com on Forbes: Michael Klozotsky on Debt Collectors as "Chopped" Liver
21 February 2012
Pennsylvania = Freedom! for Credit Card Defaulters
21 February 2012
LA Times Looks at the CFPB's New Role Over Larger Collection Agencies
21 February 2012
Allegations of Collection Agency Attorney Abuses in Indianapolis
21 February 2012
New Mexico Tribal Reservations Use Collection Agencies for Traffic Tickets
21 February 2012
NCO Group Adding Over 300 Positions to St. Joseph, Missouri Contact Center
17 February 2012
RFPs: Got Your Head in the Cloud?
17 February 2012
Minnesota Commerce Department Fines NCO Group $250,000 for Hiring Felons
17 February 2012
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