Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Executive Changes: Several Agencies Add Compliance, Quality Assurance Positions
17 February 2012
ACA's Pat Morris Takes on USA Today. Who Won?
17 February 2012
Spot the Bias: "Banking Industry Continues to Stalk Grieving Widows"
17 February 2012
Ironic Debt Settlement Class Action Lawsuit is Ironic
16 February 2012
Assassinate NINJA Debt with a Rummage Sale
15 February 2012
Government Collector Helping Texas with "Warrant Round-Up"
15 February 2012
Collecting from Military Service Members Requires Unique Sensitivity
15 February 2012
Chicago Poised to Recoup Past-Due Debt Via Tax Returns
15 February 2012
Turn Around, Bright Eyes: Chase Bank Slows Down Consumer Lawsuits
15 February 2012
California Seeks to Sell $2 Billion in Bonds for Debt
15 February 2012
Senator Joins Bill Bartmann in Collection Industry Crusade
15 February 2012
Portfolio Recovery Associates Seeks to Correct Perception of Tax Treatment
14 February 2012
PODCAST: Is it Illegal to Record Collection Calls?
14 February 2012
New York Times Critical of Hospital Collections
14 February 2012
Executive Change: Contract Callers Welcomes Industry Veteran Robin Segur
14 February 2012
Increase in National Mortgage Loan Delinquencies "Not Welcome News"
14 February 2012
American Profit Recovery Announces Charitable Giving Totals for Past Year 2011
14 February 2012
UK ARM Association Votes to Accept Law Firms as Members
13 February 2012
Debt Collectors are Discussed in Every Corner of the Internet
13 February 2012
Professional Placement Services Successfully Completes SSAE 16
10 February 2012
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