Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Recognize a Peer
10 February 2012
What You Can Do, Right Now, to Help the Collections Industry
9 February 2012
ARM Marketing: Content is King
9 February 2012
Executive Change: CU Recovery Forms Biz Dev Department, Names First Manager
8 February 2012
Collection Agency Americollect Honored by Local Chamber of Commerce
8 February 2012
What Motivates Call Center Professionals? Not What Management Thinks
8 February 2012
insideARM.com on Forbes: Mike Bevel on Dickens and Debt
7 February 2012
LexisNexis Launches New Advanced Scoring, Attributes, Data Analytics and Vendor Management Solutions for the ARM Industry
7 February 2012
Getting Ready for the DBA Conference
3 February 2012
Debt Collection Magic: Identity Theft or Wizardry?
3 February 2012
Foster an Environment for Positive Attitudes
3 February 2012
Collectors Doing More for Clients, Keeping Less Money: Study
3 February 2012
Collection Agency Consolidation a Possible Trend in 2012
2 February 2012
What has the Collection Industry Done to Help YOUR State Lately?
2 February 2012
How to Collect on Time-Barred Debt
1 February 2012
Five Key Trends that will Reshape ARM Industry in 2012
1 February 2012
The Limits on Direct and Vicarious Liability Under the FDCPA
31 January 2012
Asset Acceptance to Pay $2.5 Million in Settlement with FTC Over Time-Barred Debt
30 January 2012
Study Reveals Third Party Debt Collection Impact on Economy: $45 billion
30 January 2012
Peer-to-Peer Recognition Really Works in Call Centers
27 January 2012