Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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The Round-Up: NCO wants grant for hiring at Rockford call center
21 November 2011
Akcelerant Welcomes ARM Firm Grant & Weber as New Business Partner
21 November 2011
Portfolio Recovery Associates Launches PRA Professional Services, LLC
21 November 2011
Employees of Creditors Interchange Spread Holiday Cheer All Season Long
18 November 2011
CU Recovery Collection Academy Gets Rave Reviews
18 November 2011
Marcus Bachmann Makes Personal Collection Call
18 November 2011
CreditWatch Announces Contract Renewal with Major Client
18 November 2011
ARM Industry Donations Top $27,000 for Military Veterans
17 November 2011
The Round-Up: Debt Collector Banned in Colorado
17 November 2011
Phillips & Cohen Associates to Host Live Webinar on Deceased Debt Collection
16 November 2011
Top Reasons Why Consumers Sue Debt Collectors
16 November 2011
Owner of Collection Agency Gives Tips on Fox News in Boston
16 November 2011
Transworld Systems Renews HFMA Peer Reviewed Designation
16 November 2011
Concord Servicing Corporation Launches New Collections Brand: Blackwell Recovery
16 November 2011
Contacting Customers: A Legal Tug-of-War That Doesn’t Have to Be
15 November 2011
Capgemini Acquires ARM and BPO Firm Vengroff, Williams & Associates
15 November 2011
NCO Group Third Quarter Loss Narrows on Revenue Increase
15 November 2011
The Round-Up: ACA Announces First Asset Buyer Executive Designee
15 November 2011
NoLA District Attorney May Get $300k from Collection Lawsuit Against Gambler
14 November 2011
I.C. System is PPMS Certified for Tenth Consecutive Year
14 November 2011
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