Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Weekly Wrap-Up Podcast - Week of November 7

12 November 2011

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Sentry Credit to Begin SSAE 16 Type II Audit

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Collection Agency Makes $4.3 Million Debt Cancellation Deal with State Enforcement Office

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EOS Group Acquires Canadian Debt Collection Agency NCN

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High Risk Business - No Risk Plan?

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Executive Change: Rob Yarmo to Harvest Strategy Group as SVP

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SEO In Action: Protecting Collection Agencies From Negative Search Results

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Lots and Lots of Jail Time for Former "Collection Agency" Owner

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Weekly Wrap-Up Podcast - Week of October 31

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Buy or Lease Your Collection Call Center? An Agency Owners' Dilemma

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"Return of the Billionaire Huckster" on Forbes.com (Spoiler: it's Bill Bartmann)

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