Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
Executive Change: Johan Brodin Named Chief Risk Officer at Intrum Justitia
23 August 2011
FDCPA Round Robin: Voices in the Collections Industry Weigh in on Proposed FDCPA Changes
23 August 2011
Gila Group Launches SmartDialz for Credit Unions
22 August 2011
Collections Process Begins Against Saab
22 August 2011
Apollo Introduces First Ever Total Self-Service System for Account Management for Banks
19 August 2011
CU Recovery Launches Collection Academy
19 August 2011
Collection Litigation: Bruising Bricks or Building Blocks of Success?
19 August 2011
The ARM Industry is in for a Long Recovery - Part I
18 August 2011
Executive Change: Dusty Whitesell joins Sentry Credit as EVP of Operations
18 August 2011
NCO Group Office Continues Charitable Efforts
18 August 2011
Post-Crash Charge-Offs are Nearly Gone from ARM System
17 August 2011
Invest in SST
17 August 2011
USPS Seeks Another Postage Rate Increase for January 2012
16 August 2011
Free Report Offers Solutions to Healthcare Bad Debt
16 August 2011
Phillips & Cohen Associates Ranked Sixth Among Top Places to Work in Delaware
16 August 2011
Collection Agency Adds 3500 sq. ft to House Bank Card Collections
16 August 2011
Scam Collection Agency on the Hook for $10 Million -- If Anyone Can Find Them
16 August 2011
Sentry Credit Achieves Tech Lock Certified Program
16 August 2011
NCO Group Reports $31.7 million Loss in Second Quarter
15 August 2011
IAT SmartDial Gathers Industry Experts for Customer Executive Retreat
15 August 2011
Copyright Auriemma Roundtables, Inc. All rights reserved.
![[Image by creator from ]](/media/images/Finvi_Tech_Trends_Whitepaper.max-80x80.png)
![[Image by creator from ]](/media/images/Collections_Staffing_Full_Cover_Thumbnail.max-80x80.jpg)
![Report cover reads One Conversation Multiple Channels AI-powered Multichannel Outreach from Skit.ai [Image by creator from ]](/media/images/Skit.ai_Landing_Page__Whitepaper_.max-80x80.png)
![[Image by creator from ]](/media/images/paper-collections_triggers_1_1.max-80x80.png){kind=small}
![Report cover reads Bad Debt Rising New ebook Finvi [Image by creator from ]](/media/images/Finvi_Bad_Debt_Rising_WP.max-80x80.png)
![Report cover reads Seizing the Opportunity in Uncertain Times: The Third-Party Collections Industry in 2023 by TransUnion, prepared by datos insights [Image by creator from ]](/media/images/TU_Survey_Report_12-23_Cover.max-80x80.png)
![[Image by creator from ]](/media/images/Skit_Banner_.max-80x80.jpg)
![Webinar graphic reads Help Wanted: Predictive, Collaborative and Intelligent Contact Data April 25 at 3pm et by TransUnion [Image by creator from ]](/media/images/Web_replay_Landing_Page.max-80x80.png){kind=small}
![Webinar graphic reads Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly April 4 at 2pm et [Image by creator from ]](/media/images/Skit.ai_InsideARM_Landing_Page_1200x627.max-80x80.png){kind=small}
![Streamline Your Collections Process with Voice AI [Image by creator from ]](/media/images/Streamline_Your_Collections_Process_with_Voice.max-80x80.png){kind=small}
![How to Connect with Today’s Digital Consumer [Image by creator Editor from insideARM]](/media/images/finvi_webinar_thumbnail.max-80x80.png){kind=small}
![Customizable or Configurable? Webinar [Image by creator Editor from insideARM]](/media/images/Landing_Page_2.max-80x80.png){kind=small}
![How to Launch an Omnichannel Collection Strategy [Image by creator Neustar from insideARM]](/media/images/omnichannel-webinar.max-80x80.png){kind=small}
![Breaking Down the CFPB's Opinion on Convenience Fees [Image by creator Editor from insideARM]](/media/images/2022-11-convieniance-fees-webinar.max-80x80.png){kind=small}