Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Receivables Management Association of Canada Launches Website
15 August 2011
How the Working Poor Became Big Business and Tempted the Collection Industry
15 August 2011
Experian: Credit Card Delinquencies Down, Late Mortgage Payments Up
12 August 2011
Afni Director Shares Tips for Collections Help Desk Success
12 August 2011
Commerical Collection Agency Association Announces New Executive Director
12 August 2011
Debt Collection Association Widely Supported Retaining Debt Buyers Classification
11 August 2011
Consumers Still Complaining: 2010 Consumer Complaint Survey Report Released
11 August 2011
Estate Information Services Deploys IP Business Communications Solution from Interactive Intelligence
10 August 2011
Debt Collection Industry Employers Add Jobs to U.S. Economy in Second Quarter
10 August 2011
Collection Agency Receives Business Readership Poll Award For Fourth Year in a Row
10 August 2011
City of Tampa Seeks Collection Agencies to Chase Millions in Unpaid Ambulance Fees
10 August 2011
insideARM Speaking at IAT's Executive Retreat
10 August 2011
Ethics: The Missing Ingredient in the Collection Industry Business Model
9 August 2011
Executive Change: iQor Names Joel Dehlin Chief Technology Officer
9 August 2011
Thank Your Parachute Packer
8 August 2011
Jack Jones to Replace Steve Leckerman as EVP-COO of NCO Group
8 August 2011
Former American Idol Winner Pursued By Bank's Collection Agency
8 August 2011
Collection Agencies Find it Hard to Collect in Second Quarter
5 August 2011
Doing it Wrong: A Shocking Turn of Events! (Plus, we'd like your feedback)
5 August 2011
"What to do about Debt Collectors?" Chat at the Sacramento Bee
4 August 2011
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