Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
Tennessee Representative Wants to Amend the FDCPA (and not necessarily in the industry's favor)
20 July 2011
Van Ru Partners with Online Resources to Create Virtual Collection Agent
20 July 2011
RGS Financial Chooses Debt Resolve's DR Collect Solution
20 July 2011
Point-Counterpoint: Looking at What the CFPB Should Do With the Collections Industry
19 July 2011
Executive Change: Senex Services Names Brose McVey VP, Business Development
19 July 2011
Mark Neeb Confirmed as President of ACA International
19 July 2011
Executive Change: Executive Change: Glass Mountain Capital Names Erick P. Spronck as CFO
19 July 2011
Former Ohio AG to Head Up New Financial Regulator
18 July 2011
Wall Street Journal Explores the Geography of Debt Collection
18 July 2011
A.R.M. Solutions Collection Agency Integrates with Waste Management Software DesertMicro
18 July 2011
Intrum Justitia Announces Results for Second Quarter, First Half of 2011
18 July 2011
Be Sure to Get Client Approval Before Settling Collection Accounts
15 July 2011
Vital Solutions Successfully Completes ISO 27002 Security Assessment
15 July 2011
Debt Buyers to Retain Full ACA Membership
14 July 2011
Indiana County Just Realizing it Needs to Collect $1m in Child Support Docket Fees
14 July 2011
5 Things ARM Firms Must Know About Google Plus
14 July 2011
The How and Why of Call Center Employee Incentives
14 July 2011
Executive Change: Jim Fuller to CreditWatch Services as VP of Sales and Marketing
14 July 2011
Class Action Lawsuit Alleges Collection Agencies' Credit Card Offer Contains Multiple FDCPA Violations
14 July 2011
Second Quarter M&A Deal Value in the ARM Industry Highest in Three Years
13 July 2011
Copyright Auriemma Roundtables, Inc. All rights reserved.
![[Image by creator from ]](/media/images/Finvi_Tech_Trends_Whitepaper.max-80x80.png)
![[Image by creator from ]](/media/images/Collections_Staffing_Full_Cover_Thumbnail.max-80x80.jpg)
![Report cover reads One Conversation Multiple Channels AI-powered Multichannel Outreach from Skit.ai [Image by creator from ]](/media/images/Skit.ai_Landing_Page__Whitepaper_.max-80x80.png)
![[Image by creator from ]](/media/images/paper-collections_triggers_1_1.max-80x80.png){kind=small}
![Report cover reads Bad Debt Rising New ebook Finvi [Image by creator from ]](/media/images/Finvi_Bad_Debt_Rising_WP.max-80x80.png)
![Report cover reads Seizing the Opportunity in Uncertain Times: The Third-Party Collections Industry in 2023 by TransUnion, prepared by datos insights [Image by creator from ]](/media/images/TU_Survey_Report_12-23_Cover.max-80x80.png)
![[Image by creator from ]](/media/images/Skit_Banner_.max-80x80.jpg)
![Webinar graphic reads Help Wanted: Predictive, Collaborative and Intelligent Contact Data April 25 at 3pm et by TransUnion [Image by creator from ]](/media/images/Web_replay_Landing_Page.max-80x80.png){kind=small}
![Webinar graphic reads Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly April 4 at 2pm et [Image by creator from ]](/media/images/Skit.ai_InsideARM_Landing_Page_1200x627.max-80x80.png){kind=small}
![Streamline Your Collections Process with Voice AI [Image by creator from ]](/media/images/Streamline_Your_Collections_Process_with_Voice.max-80x80.png){kind=small}
![How to Connect with Today’s Digital Consumer [Image by creator Editor from insideARM]](/media/images/finvi_webinar_thumbnail.max-80x80.png){kind=small}
![Customizable or Configurable? Webinar [Image by creator Editor from insideARM]](/media/images/Landing_Page_2.max-80x80.png){kind=small}
![How to Launch an Omnichannel Collection Strategy [Image by creator Neustar from insideARM]](/media/images/omnichannel-webinar.max-80x80.png){kind=small}
![Breaking Down the CFPB's Opinion on Convenience Fees [Image by creator Editor from insideARM]](/media/images/2022-11-convieniance-fees-webinar.max-80x80.png){kind=small}