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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Are the Big ARM Boys Shifting Strategic Focus? Yes, But...

13 July 2011

How to Hire a Debt Collection Agency

13 July 2011

Executive Change: FAMS Announces Barry W. Brown as VP of Student Loans

13 July 2011

Targeting Demographics in Debt Collection Communication: The Seniors

11 July 2011

Tate & Kirlin Associates to Acquire ARM Business of CMS Group

11 July 2011

Executive Change: Firstsource Names Rajesh Subramaniam as Deputy Managing Director and CFO

8 July 2011

NCO Group Owner Acquires Large BPO Firm for $470 million

7 July 2011

One Week Until ACA's First Virtual Convention

7 July 2011

General Counsel for ARM Firm to Speak at Consumer Finance Class Actions & Litigation Conference

6 July 2011

Texas Court Upholds FDCPA Claim Against Collection Agency

6 July 2011

UK Debt Management Firm Has License Revoked for Threatening Debt Collector

5 July 2011

Doing it Wrong: Genius Saves the World

1 July 2011

Citi Sued Over Indonesian Debt Collection That Turned to Murder

1 July 2011

Getting Current on the Credit Card Sector

30 June 2011

Potential Minnesota Shut Down Will Impact Collection Agencies

30 June 2011

Executive Change: Erik Forsberg Named CFO at Intrum Justitia

30 June 2011

Newspaper Wins Journalism Award for Anti-Debt Collector Series

29 June 2011

Looking Back on What we Said at the Beginning of the Financial Crisis

29 June 2011

The Human Face of Debt Collection Shown on TV Show...In Russia

29 June 2011

FMA Alliance Raises More than $500 in Just Two Days to Help Military Veterans

29 June 2011

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