Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Debt Collector Arrested for Theft; Never Gave Clients their Money
28 June 2011
Texas Collection Agency Riles Up the Hawai'ians
28 June 2011
Warnings Going Out About Debt Collection Scams
27 June 2011
Vermont to Use Collection Agency for Past Due Fines
27 June 2011
Kansas AG Beefs Up Consumer Protection Prosecution Unit
27 June 2011
International ARM M&A Deal Activity Heats Up
27 June 2011
FTC Submits Opinion on Debt Buyer Class Action Lawsuit
24 June 2011
Stiff New Fines on the Way for Caller ID Spoofers
24 June 2011
New White Paper on Hiring Top Collector Talent
24 June 2011
Targeting Demographics in Debt Collection Communication: The Millennials
23 June 2011
Fire Up the Time Machine
23 June 2011
International ARM Firm EOS Group Expands into Brazil
22 June 2011
Media Receivable Management Celebrates 10-Year Anniversary
22 June 2011
Local Governments in Peril; ARM Industry Could Help
21 June 2011
State AG Goes After Debt Collector for Payday Loans
21 June 2011
Another News Outlet Gets Collection Agencies Wrong
21 June 2011
A Bankruptcy Product with Online Interactivity
21 June 2011
Brown & Joseph Celebrates 15 Years in Business
20 June 2011
A Walk Down Memory Lane: A Fascinating Look at the Collection Industry as it was in 1995
17 June 2011
Can a Debt Collector Legally Use Facebook, Text Messages or Email?
16 June 2011
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