Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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ARMing Heroes Announces Board Expansion, Call for Nominations
16 June 2011
Discuss the Importance of Teamwork
16 June 2011
Consumer Recovery Associates Partners with Dynamic Recovery Solutions
16 June 2011
Collection Agency Announces 100+ New Jobs at its Daycare Playground Ribbon Cutting Ceremony
15 June 2011
Irish Debt Collection Brawl May Claim Human Leg
15 June 2011
California Association of Collectors Supports Launch of Blueprint for Modernizing Debt Collection
15 June 2011
Collector Commissions, Bonuses and Lining the Pockets of Plaintiff Attorneys
14 June 2011
Group Publishes Whitepaper on Auto Loan Debt Collection
14 June 2011
Australian Debt Collector Cuts Ties with Payday Lenders
14 June 2011
Linking Employee Engagement and Performance
13 June 2011
10 Tips to Improve Your Collection Letter Strategy
13 June 2011
New Trend Falsely Claimed: Debt Collection and Twitter
13 June 2011
New York Times Runs Interesting Defense of ARM Industry
13 June 2011
Two ARM Companies Finalists in 2011 Call Center Excellence Awards
13 June 2011
ACA International Pushes for Updates to ARM Rules and Laws
13 June 2011
Doing it Right/Wrong: The Choose-Your-Own-Adventure Edition
10 June 2011
Debt Collecting: Morally Neutral, Or Morally Bankrupt?
9 June 2011
Rally the Team
9 June 2011
Partnership Simplifies Collections for Credit Unions
9 June 2011
Calling All Black Belts: Why the Lack of Six Sigma in Debt Collection Operations?
8 June 2011
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