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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Notes from the Annual General Meeting of Intrum Justitia

1 April 2011

Cultural Innovation in Credit & Collections: Pipe Dream or Possibility?

1 April 2011

Debt Collectors Need More Restrictions, Courtesy of Bill Bartmann

31 March 2011

Debt Collectors Resolve 84% of Consumer Complaints

31 March 2011

Stellar Recovery Moves Into New Debt Collection Call Center

31 March 2011

Long-Running Sex/Age Discrimination Suit Against Collection Agency Dropped

30 March 2011

SEO: An Essential Brand Management Tool for the ARM Industry

30 March 2011

UK Billing Software Firm Acquires Debt Collection Agency

30 March 2011

Valuations: The Timing Might Be Right to Sell an ARM Business

29 March 2011

Atradius Collections Issues an Expanded International Debt Collection Handbook Covering China and Hong Kong

29 March 2011

State AG Trying to Tie Telemarketer to 'Fake Courtroom' Debt Collector

28 March 2011

Collection Agency Pursuing School Lunch Fines Provides Introspective Moment

28 March 2011

Who Are Those Debt Collectors Calling Me?

28 March 2011

Appeals Court Sides with Collectors, But Ruling Creates Uncertainty

25 March 2011

Soliciting Consumers to Sue Collectors: You're Doing it Wrong

25 March 2011

HOA Debt Collection II: The HOA-ening

25 March 2011

Systems & Services Technologies Selected by SunTrust as a Strategic Service Provider

25 March 2011

State Votes to Lengthen Credit Card Collections Statute of Limitations

24 March 2011

I.C. System Certified as a Women-Owned Business Enterprise

24 March 2011

HOA Fee Debt Collection Imbroglio Leads to Litigation...for All

23 March 2011

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