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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: Eltman, Eltman & Cooper appoints Kevin Frazier as Director of Sales

23 March 2011

FTC Releases Annual FDCPA Report to Congress

22 March 2011

Australian Retail Lender to Acquire Debt Collector for $32 million

22 March 2011

Collection Agency Gears Up for Financial Literacy Fundraising Effort

22 March 2011

NCO Group Names New President and CEO

21 March 2011

Your Next Competitive Advantage: Web Marketing

21 March 2011

Payday Lenders take a Shot at Debt Collectors

21 March 2011

Don't Call Him a Collector: Colorado Man Charged in Murder of University Student

21 March 2011

The Consumerist: Need to Dodge Collection Calls? Just Use the Googles

18 March 2011

Union Strike Could Hit Finland's Debt Collection Sector

18 March 2011

NCO Group to Move 450 Workers from Baltimore to the Suburbs

18 March 2011

FTC Announces $2.8 million Settlement with Major Debt Collector

17 March 2011

ARM Firm Williams, Cohen & Gray Completes First Planned Acquisition

17 March 2011

Executive Change: Northland Group Welcomes Greg Ferrall as SVP

17 March 2011

Debt Collectors' Biggest Mistakes: Licensing Violations

16 March 2011

Executive Change: FAMS Announces Promotion of Heather Hoelting to Director of Operations, Student Loans

16 March 2011

Dept. of ED PCA Subcontractor F.H. Cann to Seek GSA Contract

15 March 2011

CBE Group to Drive Performance, Increase Efficiency of Collections with SAS Analytics

15 March 2011

NCO Group Asks for Amendments to Credit Facilities

14 March 2011

FTC to Examine New Technology in Debt Collection

11 March 2011

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