Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Buffalo Debt Collector Pleads Guilty to Fraud and Tax Evasion

10 January 2011

Collection Agency Director of Operations Honored as a Future Leader

10 January 2011

ARM M&A Deal Volume Flat in 2010, But Total Deal Value Increases Significantly

7 January 2011

Rozanne Andersen to Continue ARM Advocacy in New Position

6 January 2011

Executive Change: Dave Hall to West Asset Management as EVP

5 January 2011

Municipal Collection Services Streamlines Internal Operations, Announces Appointments

5 January 2011

Executive Changes: Van Ru Hires ARM Industry Veterans to Lead Business Development Initiatives

5 January 2011

Executive Change: Glass Mountain Capital Appoints Robert Russo to Lead Glass Mountain Legal Solutions

4 January 2011

Ranger Financial Services Announces New "Debt Recovery Results in Hours" Solution

30 December 2010

Best Places to Work in Collections Winner Faces Uncertainty in Sector

22 December 2010

A Large Debt Collection Agency Returns to its Family Roots

22 December 2010

National Recovery Agency Helps those in Need this Holiday Season

22 December 2010

The Worst Case Scenario for Third Party Collections

20 December 2010

Collection Agency Adopts Families for the Holidays

20 December 2010

Executive Changes: National Creditors Connection Announces Two New Sales Execs

20 December 2010

State to Require Collectors to Give More Disclosure on Time-Barred Debt

17 December 2010

Winner Named in Best Collection Floor Games Contest

17 December 2010

Collection Agency Continues Successful Charity Program

17 December 2010

Best Places to Work in Collections Winner Traces Success to Inception

16 December 2010

Intrum Justitia Completes Acquisition of Aktiv Kapital's Nordic Debt Collection Operations

16 December 2010