Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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ParkTrak Merges with Nationwide Debt Recovery Service, Inc.

16 December 2010

Central Credit Services Completes ISO Certification

15 December 2010

Best Places to Work in Collections Winner Emphasizes Community Involvement

14 December 2010

ARM Liquidation Improves for First Time in Three Years

13 December 2010

How to Stretch Your Incentive Budget in These Challenging Times

13 December 2010

ARM Firms Beacon Financial and Estate Recoveries, Inc. Announce Merger

10 December 2010

FirstPoint Employees Happy to be Big Losers in Weight Watchers at Work Program

10 December 2010

Winners and Rankings Announced for the Best Places to Work in Collections 2010

9 December 2010

Executive Change: Mark Prince to FirstPoint Collection Resources as SVP and COO

9 December 2010

Executive Change: Johnnie Stein to Optio Solutions as Director of Healthcare Division

9 December 2010

Executive Change: Maggi Williams Promoted to Chief Global Strategy Officer at KM2 Solutions

9 December 2010

Executive Change: George Fratz to Tate & Kirlin as Director of Strategic Initiatives

8 December 2010

A Model for the ARM Industry: Canadian Sensibility

7 December 2010

On Anniversary of Pearl Harbor, A Thank You from Vets Charity to ARM Industry

7 December 2010

Executive Change: Van Ru Promotes Stephane Lavigne to EVP and COO

7 December 2010

Officials Raid Debt Collection Office, Arrest Two

6 December 2010

collector mentor to offer Complimentary Subscriptions in Recognition of Employee Learning Week

6 December 2010

ACA International: Tips for Identifying a Debt Collection Scam

3 December 2010

State AG Announces Lawsuit Against Debt Collection Agency

2 December 2010

Optio Solutions' Christy Davies Awarded Susan G. Komen Grant

2 December 2010