Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

Executive Changes: Associated Credit Services Names Two New Execs

30 November 2010

Professional Placement Services, LLC Receives 2010 Best of Milwaukee Award

29 November 2010

Intrum Justitia Enters Strategic Partnership with Swiss Post

29 November 2010

Executive Change: Amy Kinda Named VP, Client Relations at Creditors Interchange

24 November 2010

State Suspends Debt Collector's License Because of Lender

23 November 2010

ARM Vets Charity Goal Exceeded, Grant Requests Accepted Through December 10th

23 November 2010

ARM Professionals Donate 1,000 Turkeys to Kick-Off St. Mary's Food Bank Alliance Super Saturday Event

23 November 2010

A Pep Talk For The Debt Collection Industry

22 November 2010

Media Receivable Management, Inc. Reaches Agreement to Take over ARM Operations of Borden, Jones & Mitchell

22 November 2010

Executive Change: AllianceOne Hires Senior Business Development Executive

22 November 2010

Talk of Stability Returns Among ARM Professionals

19 November 2010

National Asset Recovery Services (NARS) Acquires Debt Collector Pinnacle Financial Group

19 November 2010

I.C. System President and CEO Ken Rapp Retires

19 November 2010

Welcome to the New insideARM.com

18 November 2010

Southwest Credit Raises More than $9,600 for Improving Income, Education and Health

18 November 2010

ACA International Alert on Mississippi Debt Collection Scam

18 November 2010

DebtPlough.com Launches Website to Compare UK Debt Collection Agencies

18 November 2010

Rozanne Andersen Out as Head of ACA International

17 November 2010

WV AG Settlement with Debt Collector Includes $7.9 million in Debt Cancellation

17 November 2010

ACA International to Participate in 2011 World Credit Congress

16 November 2010