Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Massachusetts Jumps into the Active Debt Collection Regulation Pool

25 August 2016

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Consumer Relations Consortium Welcomes New Members; Continues Discussions with Consumers

25 August 2016

CFPB Debt Collection Proposals Would Create Problematic New Substantiation Standard

25 August 2016

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The “Least Sophisticated Debtor” Is Getting More Sophisticated, And Has An Improved Memory Too

22 August 2016

Industry Gets Favorable Ruling in Debt Collection Envelope Case

18 August 2016

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GAO Report Says CFPB Small Business Panels Could Be More Effective

15 August 2016

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FCC Releases Rules Limiting Federal Government Debt Collection Calls

12 August 2016

7th Cir. Deepens Split on FDCPA Liability for ‘Time-Barred’ Claims

11 August 2016

FDCPA Safe Harbor Buried within CFPB Mortgage Rules

11 August 2016

PRAA Announces Financial Results for Q2 2016; Comments On CFPB Outline of Proposed Debt Collection Rules

10 August 2016

Illinois Governor Bruce Rauner Nixes Bill Connected to His Former Business Life in Debt Collection

9 August 2016

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Ninth Circuit Court of Appeals Rules - Failure to Specifically State “This Communication is From a Debt Collector” is Not FDCPA Violation

9 August 2016

Stellar Recovery Unveils New Website

9 August 2016

Performant Financial Corporation Announces Financial Results for Q2 2016

8 August 2016

Encore Capital Group Announces Financial Results for Q2 2016

8 August 2016

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FDCPA Case Law Review for July 2016

4 August 2016

Courts Continue to Look for "Actual Harm" in TCPA Cases

4 August 2016

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insideARM Perspective on CFPB Outline of Proposed Rules – Litigation and Time-Barred Disclosures

3 August 2016

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insideARM Perspective On CFPB Outline of Proposed Debt Collection Rules – Information Integrity

2 August 2016

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15 ARM Industry Experts React to CFPB Outline of Proposed Debt Collection Rules

2 August 2016