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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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insideARM Perspective on CFPB Outline of Proposed Debt Collection Rules – Communication Part 2

1 August 2016

What Collectors Really Need to Know About the CFPB’s Proposed Rules

1 August 2016

New Name, New Logo, the Same Standard for Quality

1 August 2016
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insideARM Perspective on CFPB Outline of Proposed Debt Collection Rules - Communication Part 1

28 July 2016
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CFPB Outlines Debt Collection Rulemaking Proposals

28 July 2016

UPDATE: Location and Agenda Announced for CFPB Sacramento Debt Collection Hearing

26 July 2016
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Midland Credit Management, Inc. Settles Multidistrict TCPA Class Action

26 July 2016
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insideARM Innovates Again, With "One of the Most Productive Events in the History of the ARM Industry"

25 July 2016

Did the FCC Even Consider the Thousands of Responses to its Rulemaking Proposal?

25 July 2016

Latest Ontario Systems Whitepaper Examines Issues Around Self-Pay Revenue

21 July 2016

Ninth Circuit Rules That Law Firm Collector Can’t Rely On Validation Notice From Previous Collector

21 July 2016

FBCS Completes Renewal of SSAE-16, PCI-DSS, and ISO 27001-27002 Certifications

20 July 2016
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Rozanne Andersen to Present Findings from Cost of Compliance Survey at PowerUp 2016

20 July 2016

Massachusetts Court Rules Any Call is a "Communication"

19 July 2016

Can Your Firm Pass This Test?

19 July 2016

FTC Action: Abusive Debt Collectors Banned from Collection Business

18 July 2016

The 3 Big Factors That Make Patient Self-Pay a Headache for Providers

18 July 2016

FDCPA Victory in Class Action Letter Case: What It Means for the Industry

18 July 2016

Another New Twist in the ongoing Department of Education Debt Collection Contract Saga – Two Firms Win Appeal of Denied Protest

14 July 2016
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FDCPA Case Law Review for June 2016

14 July 2016

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