Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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The Department of ED RFP – ARM Companies are in Scramble Mode

6 January 2016

Getting to the Heart of Debt Collection Policies and Procedures

6 January 2016

QuickCheck to Publish Names of 500 Most Influential People in Canadian Collection Industry

5 January 2016

Kaulkin Ginsberg Offers Executive Summary on the Healthcare Market

5 January 2016

The Winding Road of Litigation Against Frederick J. Hanna Nears End With CFPB Filing Proposed Consent Order Today; Hanna and NARCA Respond

28 December 2015

Europe's Largest Debt Collector Announces Aggressive Growth Plans

23 December 2015

FTC and CFPB File Amicus Brief in Carmen Franklin v. Parking Revenue Recovery Services, Inc.

21 December 2015

CFPB Fines Payday Lender $10M For Debt Collection Practices

17 December 2015

CFPB Issues Bulletin Warning About Risk of In-Person Collections

17 December 2015

Disabled Veteran Corey Gabler Open for PCA Business Through Steel River Systems

17 December 2015

Finally – New Developments in the ED Debt Collection Services RFP

14 December 2015

Negotiating Client Contracts in the New Regulatory World

10 December 2015

New York AG Investigates T-Mobile’s Advertising and Debt Collection Practices

9 December 2015

CFPB Announces Settlement with Massachusetts Collection Agency

8 December 2015

The IRS: The Biggest Growth Client in 2016?

8 December 2015

Congress and President Obama Order IRS to Use Private Collection Agencies

7 December 2015

Missouri AG Koster Proposes Reforms to Debt-Collection Practices

4 December 2015

Positive Ruling for Debt Collector in Allegedly Deficient Voice Message Case

3 December 2015

insideARM Announces Final Rankings in 2015 Best Places to Work in Collections Program

2 December 2015

Massachusetts Collection Law Firms Are Now ‘Debt Collectors’

1 December 2015