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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Joint Petitioners File Initial Brief in Consolidated Appeal of FCC’s TCPA Order

30 November 2015

Written Procedures A Major Factor in Ruling Against Collector in FDCPA Bona Fide Error Case

30 November 2015

Easing Of The Chokepoint? FDIC Clarifies That Banks Can Offer Services to Non-Bank Payday Lenders

25 November 2015

CFPB Issues Compliance Bulletin on Preauthorized Electronic Payments; Oral Recordings Acceptable

25 November 2015

Summary Judgment Granted for Debt Collector in TCPA Case

24 November 2015

Motion Granted For Debt Collector in Envelope Case

20 November 2015

Actions Speak Louder Than Words: FTC Debt Dialogues Come to a Close in Atlanta

19 November 2015

Illinois Bill Provides Welcome Fix to Illinois Collection Agency Act

19 November 2015

Judge Accepts $59 Million Settlement in Sykes vs. Mel S. Harris and Associates, Pending Fairness Hearing

18 November 2015

Consumer And Debt Collector Groups Partner To Help Consumers Avoid Scams

18 November 2015

$95.5 Million Settlement In Second Instance of Massive For-Profit Student Loan Forgiveness This Year

17 November 2015

Getting to Know the Utilities Industry

16 November 2015

Consumer Litigation "Continues to Evolve in Lurches": Your October Debt Collection Stats

13 November 2015

The Supreme Court Takes Another Look at Mootness Following an Offer of Judgment in TCPA Class Litigation

12 November 2015

Big Mistake! Three Compliance Risks Collectors Overlook

12 November 2015

Nine Strategies that Leverage Technology for More Effective Skip-Tracing

11 November 2015

New IACC Survey Asks, "What I Wish My Clients Knew, What I Wish They Told Me"

11 November 2015

LiveVox Discusses Approaches to Optimizing Patient Engagement Strategies in a Changing Insurance Landscape

11 November 2015

Are We Closer to Understanding 'Meaningful Involvement'? Bock v. Pressler & Pressler May Show the Way

11 November 2015

Can the American Action Network Stop the CFPB?

11 November 2015

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