Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

Performant Earnings Announcement Hits Three Hot Topics

5 November 2015

Will Federal Push to “Ban the Box” Affect Debt Collection Hiring Practices?

5 November 2015

Collectors Calling on Federal Debt May Now Use ATDS to Dial Cell Phones?

5 November 2015

FTC, State, and Federal Authorities Announce New Actions Targeting Illegal Practices Including Phony Debt Collection

4 November 2015

House Expected to Vote This Week on Transportation Bill With IRS Debt Collection Provision

3 November 2015

California Reaches $100M Settlement with JP Morgan Chase Regarding Debt Collection Practices

3 November 2015

Frontline Asset Strategies, LLC Becomes Certified Third Party Collection Agency

3 November 2015

Four Important Questions to Ask About Your Predictive Score

30 October 2015

CFPB Fines Auto Loan Company $3.28 Million For Illegal Debt Collection Tactics

29 October 2015

Massachusetts Proposes New Debt Collection Legislation; Creditors Should Take Note

29 October 2015

Budget Deal Includes Autodialer Provision for Federal Debt Collectors

28 October 2015

Sixth Circuit Decides Voicemail Message is not a “Communication”

28 October 2015

District Court Judge Grants Stay of TCPA Action Pending Appeal of FCC Ruling

26 October 2015

"Is This a Dialer?" -- Five Industry Attorneys Weigh In

23 October 2015

CFPB Director Richard Cordray Addresses Consumer Advisory Board

23 October 2015

EOS USA Celebrates the Grand Opening of its Newest Customer Care Facility

23 October 2015

The CMI Group Announces New Dallas Facility

22 October 2015

Tim Bauer to Participate in FTC Debt Collection Dialogue Panel

21 October 2015

DBA International to Host California Regional Symposium on November 12, 2015

21 October 2015

IRS Private Debt Collection Program: Is it About Politics, or What’s Best for Our Country?

20 October 2015