Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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12 August 2015

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12 August 2015

Sentry Credit Acquires West Coast Adjusters

12 August 2015

Attorney Insight: The FCC's TCPA Consent Order

12 August 2015

New York Rules Could Strengthen the Relationship Between Collection Agencies and Creditors

11 August 2015

Encore Capital Group Announces Strong Second Quarter 2015

11 August 2015

Second Quarter 2015 Earnings for PRA Group Rise Sharply

11 August 2015

Correction: The 1,517 Words That Have Guided First Party Outsourcing for 13 Years

10 August 2015

FTC Announces More Balanced Panel for Next Debt Collection Dialogue

7 August 2015

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6 August 2015

CFPB Seeks More Information To Support Rulemaking

5 August 2015

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5 August 2015

Increased Regulation is on the Horizon for Healthcare Collections

5 August 2015

Deceased Account Collections Requires A Specialized and Compliance-Based Approach

4 August 2015