Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Company Culture Makes the Difference
1 September 2015
NYDFS Amendments Take Effect Sept. 9, And New FAQs Released
1 September 2015
Ontario Systems Introduces New Collection Restriction Feature Set to Artiva RM Product
1 September 2015
Illinois Collection Agency Act Updates Are Material, And Have Already Taken Effect
31 August 2015
CBE Group Defeats Motion for Class Action Certification in TCPA Case
31 August 2015
LocateSmarter Determined to Change the Data Industry with New Product
28 August 2015
FTC's Reilly Dolan Lists Those Banned From Debt Collection, and Discusses Industry Self-Regulation
28 August 2015
LiveVox and EOS NCN Discuss Emerging Agency Practices That Leverage New Canadian Contact Center Capabilities
28 August 2015
Eleventh Circuit Court Cites “Plain Language” of the FDCPA, Rules in Favor of Capital One in Debt Collection Case
27 August 2015
Another Positive TCPA “Prior Express Consent” Case
27 August 2015
CFPB Monthly Complaint Report Reveals Major Difference in Enforcement Challenges
26 August 2015
Third Circuit Holds Debt Collector Bears Burden of Proving FDCPA Exception to Third Party Contact
25 August 2015
Kaulkin Ginsberg Offers Outlook for the U.S. Health Insurance Market
25 August 2015
FDCPA Lawsuits Up Sharply YTD in 2015 vs. 2014
21 August 2015
Dept. of Education PCA Program Still a Driver of Small Business Growth
21 August 2015
CFPB Takes Action against Springstone Financial, LLC; Collectors Should Take Note
20 August 2015
Second Circuit Holds Servicing Transfer Notice Not Exempt from FDCPA
20 August 2015
DBA International Updates its Code of Ethics
19 August 2015
Industry Experts From FICO Demysify Data Analytics in August 26 Webinar
18 August 2015
CFPB Files Amicus Brief in FDCPA case
18 August 2015
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