Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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What Debt Collectors Really Need To Know About the FCC Order and the TCPA

17 July 2015

North Dakota Announces Debt Collection License Changes

17 July 2015

Lawsuits Against the Industry Up Across the Board

17 July 2015

Credit Control, LLC Completes Acquisition of PRS

17 July 2015

CFPB's First Monthly Complaints Report Could Use More Context

16 July 2015

Multiple Groups Hop on the Bandwagon, Filing Suit In Multiple Courts For TCPA Ruling

16 July 2015

Idaho Collection Agency Licensee Changes Must Be Updated Within 30 Days

16 July 2015

Connecticut Now Requires Use of NMLS for Licensing Consumer Collection Agencies

16 July 2015

Acumen & ComplyARM Partner to Add Licensing to Dashboard Compliance Management System

16 July 2015

Texas-Based Commerical Debt Collector Faces Penalty and Consent Order From Minnesota

15 July 2015

Decoding the Order in CFPB v. Hanna

15 July 2015

Federal Court Paves Way For CFPB To Pursue Enforcement Action Against Hanna

15 July 2015

Judge Issues Order Denying Defendant’s Motion to Dismiss in CFPB v. Hanna Debt Collection Litigation

14 July 2015

PayPal Tries To Get User Agreement Right Under New TCPA Ruling

14 July 2015

Regional Compliance Meetings Offer Guidance, Problem-Solving, and Strategizing

14 July 2015

Two TCPA Webinars This Week Offer Clarity, Insight to Shifting Compliance Concerns

13 July 2015

FCC Releases Long-Awaited TCPA Ruling And Order

11 July 2015

New York Court of Appeals Reverses Lower Court Decision and Upholds Local Law 15

10 July 2015

Consumer Relations Consortium Welcomes Frost-Arnett and General Service Bureau

10 July 2015

Chase Debt Collection Enforcement Action: Breaking Down the Numbers, And Regulator Commentary

9 July 2015