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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Court Order Shuts Down Med-Rev Recoveries For Failing To Abide By Terms Of Prior Agreement

9 July 2015

Time Warner Cable Slapped by Judge in Hard to Believe TCPA Case

9 July 2015

ConServe – Helping To Give The Gift Of Life In Western New York

9 July 2015

FTC Bans Fraudulent Debt Collectors Who Targeted Spanish-Speaking Consumers

8 July 2015

JPMorgan Chase to Pay $125M to Settle Debt Collection Investigations

8 July 2015

Common Sense Prevails 3rd Circuit FDCPA Case

7 July 2015

Social Security Administration Spends Three Times More Than it Collects Trying to Recover Overpayments

7 July 2015

EOS USA Expands with a New Customer Care Operation in Eastern Kentucky

7 July 2015

Today in TCPA News

2 July 2015

NCLC Publishes Report on Debt Collection Communications

2 July 2015

FTC Sends $4 million in Settlement Payments to Consumers

1 July 2015

Maine Changes Its State Fair Debt Collection Practices Act

1 July 2015

FCC and Florida Team Up Against Fraudulent Telemarketers (Still No Official TCPA Word Yet)

1 July 2015

Sentry Credit's Business Development Expansion: Bill Perrella and John Burke

30 June 2015

Best Practices: Physical Controls at a Debt Collection Agency

30 June 2015

Things to Do While Waiting for the FCC's TCPA Language

30 June 2015

New Opportunities for ARM in the U.S. Insurance Market

29 June 2015

Culture Check: Does Your Company Have a Culture of Compliance?

29 June 2015

More Detail About CFPB’s Release of Public Debt Collection Complaint Narratives

26 June 2015

Bolder Healthcare Solutions Acquires The ROI Companies

26 June 2015

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