Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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CFPB Publishes Over 7,700 Complaint Narratives About Companies, 29% Are About Debt Collection

25 June 2015

Account Control Technology Foundation Announces Winners of $50,000 in College Scholarships for 2015

25 June 2015

The CFPB's Latest Supervision Report Highlights Compliance Deficits in the Collection Industry

24 June 2015

Hospital Physician Partners Rolls Out CarePayment to Hospital Emergency Departments in More Than 20 States

24 June 2015

FBCS, Inc. Announces the Renewal of SSAE-16, PCI-DSS Certification and ISO 27001/27002 Compliance

23 June 2015

insideARM Announces Inaugural First Party Outsourcing Summit October 13-14, 2015

22 June 2015

CFPB Finds 90 Percent Rejection Rate For Student Loan co-Signers Seeking Release

19 June 2015

6/18/2015: FCC's Post-TCPA Decision Press Release

19 June 2015

CFPB Takes Action Against Medical Debt Collector, Largely For Lack of Policies and Procedures

19 June 2015

"The Ayes Have It" -- FCC Passes Declaratory Ruling on Portions of the TCPA

18 June 2015

CFPB Issues its Seventh Semi-Annual Report to Congress

18 June 2015

KM² Solutions Continues Expansion Plans in the Caribbean and Central America

18 June 2015

Photographer Seeks to Humanize, Personalize the Face of Student Loan Debt

17 June 2015

Veteran-Owned Firms Sought to Collect Federal Student Loans

17 June 2015

New York AG's Office Compels Collectors to Help Root Out Bad Players in the Industry

16 June 2015

12 New FAQs from the NYDFS Offer Some Clarification for Debt Collectors and Debt Buyers

16 June 2015

Now in the CFPB's Sights: Collectors Hired by State & Local Government Agencies

15 June 2015

Marketing Your ENTIRE Company

15 June 2015

Rocky Mountain Recovery Group Announces Expanded Nationwide Debt Collection Services

15 June 2015

Risks, Rather than Rewards, Still the Rule for Text Communications with Consumers

15 June 2015