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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Stellar Recovery - Top Fifty Fastest Growing Private Companies in Northeast, FL

12 June 2015

EBay and PayPal Push the Boundaries of Prior Express Consent

12 June 2015

Is It Illegal to Charge Credit Card Convenience Fees?

11 June 2015

Medical Debt Collector and its Owner Sued by Pennsylvania Attorney General

10 June 2015

The (Surprising) Positives of Sarbanes-Oxley

9 June 2015

Oral Arguments in CFPB v. Hanna Suggest Long Road Ahead

9 June 2015

No FDCPA Violations in Simon After Remand

8 June 2015

Graduation: ARM-U 2015 Highlights Need for Regulatory Clarity

5 June 2015

10 Questions to Ask Your Vendor Prior to Selecting a Collection Software Solution: Part 2

3 June 2015

Debt Collection Bill Passes Both Houses in Illinois

3 June 2015

Enterprise Recovery Systems, Inc. Moves to a New Facility in Woodridge, IL

3 June 2015

Delta Outsource Group, Inc. Expands Current Call Center

3 June 2015

RCB Achieves Federal HUBZone Certification

3 June 2015

10 Questions to Ask your Vendor prior to Selecting your Collection Software Solution: Part I

2 June 2015

Compliance Management Systems and the CFPB: Common Questions Answered

2 June 2015

New York Government-Business Debt Collection Dialogue Sold Out

2 June 2015

Five Lessons the ARM Industry Can Take From the Mortgage Meltdown

1 June 2015

Bank of America Fined $30 Million by OCC, Related to SCRA and Debt Collection Litigation

1 June 2015

2 Days, 6 Webinars: ARM-U is a Free Online Event for Compliance and Operations Professionals

29 May 2015

After Four Years Benjamin M. Lawsky Departs NYDFS as Superintendent

29 May 2015

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