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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Alliance Collection Service, Inc. Celebrates 20 Years

3 March 2015

Navient Acquires Government Collection Firm Gila/Municipal Services Bureau

2 March 2015

KM2 Solutions Adds Major Telecommunication and Internet Services Client to KM2 Honduras Call Center

2 March 2015

Department of Education Ending Contracts with Five Student Loan Collection Agencies

1 March 2015

Legal Symposium with New York Regulators Clarifies New Debt Collection Rules in the State

27 February 2015

FDCPA Lawsuits Up in January and TCPA Claims Down, Reversing 2014 Trends

26 February 2015

Financial Credit Network Helps to Make Spirits Bright at Christmas

26 February 2015

A Collector's Perspective: Part II

25 February 2015

Intrum Justitia Launches Payment Services for e-Merchants in the Nordics

25 February 2015

Grimley Financial Corporation Celebrates Thirtieth Year of Business

25 February 2015

Court Expands FDCPA's "Least Sophisticated" Standard to Include Attorneys

25 February 2015

American Express Forced to Defend TCPA Class Action Over Debt Collection Calls it Didn't Make

24 February 2015

State Bill Would Specifically Ban Debt Collectors from Using Social Media

23 February 2015

What Message Are You Sending?

23 February 2015

NY State Dept of Financial Services Releases Debt Collection FAQ

19 February 2015

ABC-Amega Realigns Credit Services Division

19 February 2015

Recent Class Action Settlement Shows that FDCPA Litigation is Kind of a Game

19 February 2015

Third Party Debt Collection Volume Declines for Second Straight Quarter in Q4

18 February 2015

NARCA Announces Early Registration and Agenda for 2015 Spring Collection Conference in Nashville

18 February 2015

Bankruptcy Filings Down Nearly 12% in 2014; ARM Firms Well-Represented in Cases

18 February 2015

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