Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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ARM Industry Trade Groups Join Many Others in TCPA Reform Letter to FCC

3 February 2015

ACA Submits Comments Urging the CFPB to Revise Proposed Company Portal Boarding Form

3 February 2015

State Legislatures Introduced Two New Debt Collection Laws Last Week

2 February 2015

Delta Management Associates Launches New Brand Identity and Web Site

2 February 2015

LocateSmarter to Speak at 18th Annual DBA International Conference

2 February 2015

NCLC Calls for Outright Ban on the Collection of Time-Barred Debt

30 January 2015

Is There a "Silver Bullet" for Defeating FDCPA and TCPA Claims?

29 January 2015

Business Valuation: What is it, and do I need one?

29 January 2015

European ARM Giant Intrum Justitia Tallies High-Growth 2014 in Annual Report

29 January 2015

DBA International Hosting Live Symposium on New York State's Collection Rules & Regulations

29 January 2015

Phone Data Testing - Traps and Pitfalls to Avoid

28 January 2015

CFPB's 2014 Debt Collection Complaints by the Numbers

27 January 2015

Minnesota Bill to Define Debt Buyers as Collectors for Regulatory Purposes

26 January 2015

Executive Change: Delta Outsource Group Appoints Nick Jarman as President

26 January 2015

FDCPA Lawsuits Decline for Third Straight Year, But TCPA Suits Up 25%

23 January 2015

FTC Sues Debt Collection Agency Over Legal Threats and Other Practices

22 January 2015

Account Control Technology Partners with Student Account Management Services, LLC

22 January 2015

FTC Using Comics to Warn Latino Community About Debt Collection Scams

21 January 2015

Compliance: The New Trump Card

21 January 2015

ARM Vets Charity Gives Out More Than $80K to Military Veterans

21 January 2015