Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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ED's Student Loan Collection Contract to be Further Delayed for Large Companies

20 January 2015

ConServe Announces Grand Opening of Call Center in Buffalo Area

16 January 2015

Judge Rules for Debt Collector; Oral Disputes Do Not Trigger Cessation of Collection Efforts Under FDCPA

15 January 2015

Kaulkin Ginsberg Launches Topline Valuation Group, LLC

15 January 2015

3 Takeaways from the Super Bowl

15 January 2015

2015 ARM Industry Operations, Technology & Payments Survey Begins Jan 15th Sponsored by BillingTree

15 January 2015

Global Debt Registry Scores $7 million in Series A Funding

15 January 2015

A Collector's Perspective: Part I

14 January 2015

Executive Change: Michael Matkowsky Joins Account Control Technology as Regional Account Executive

14 January 2015

Government Collection Professionals Invited to Tampa, Florida

14 January 2015

Plaintiff Uses TCPA to Trigger FDCPA Claim Against Collector; Federal Judge Says No

13 January 2015

insideARM Publisher Launches Compliance Professionals Forum

13 January 2015

New Moves at the Top of the ARM Industry

13 January 2015

Executive Change: Empereon-Constar Announces Mark Lambert VP of Sales

13 January 2015

New York Legislature Making Even More Debt Collection Changes with Bills

12 January 2015

New York AG Announces Settlement with Encore Capital Over Collection Lawsuits

9 January 2015

Enterprise Recovery Systems Volunteers at Local Food Pantries

9 January 2015

NRA Group Lends Support to Central Pennsylvania Food Bank

9 January 2015

Account Control Technology San Angelo Office Donates Coats, Blankets, Linens and $1,267 to Rust Street Ministries

9 January 2015

Executive Change: Wakefield and Associates Hires Debra Ciskey as Compliance Officer

9 January 2015