Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Phillips & Cohen Associates UK Awarded Government Standard
4 December 2014
Buffalo Collection Agency Owner Elected Commercial Collection Industry Strategic Alliance Committee Chair
3 December 2014
UK ARM Firm Lowell Group Achieves Award for 'Exceptional' Customer Service
3 December 2014
Two Leaders in Russian Debt Collection Market Combining to Create Massive ARM Firm
3 December 2014
New York Adopts New Statewide Regulations on Debt Collection
3 December 2014
insideARM Makes Significant Commitments to Compliance Education
2 December 2014
Account Control Technology Achieves No. 1 Performance Ranking on Student Loan Collection Contract
2 December 2014
FDCPA Ruling in Potential Class Action Takes a Step Back on Voicemails
1 December 2014
CFPB Holding Field Hearing Next Week on Medical Debt Collection
1 December 2014
Free Webinar Looks at Best Practices in Internal Audits
1 December 2014
FDCPA Suits Increase in October, But Yearly Trend Holds: FDCPA Down, TCPA Up
26 November 2014
Two Veterans Within Student Loan Collections Industry Join Forces to Start New Company
26 November 2014
CFPB Reports Reveal Details About Debt Collection Regulation
25 November 2014
Account Control Technology Donates $32,014 to Susan G. Komen and the Fight to End Breast Cancer
24 November 2014
ACA and DBA Issue Support for Federal Action Against Rogue Collectors
21 November 2014
Collection Agency Founder Arrested by Feds and Charged in $5 million Fraud Case
20 November 2014
CFPB Takes Actions Against Car Dealer Over Debt Collection and Credit Reporting
20 November 2014
Executive Change: David A. Prado, Esq. Appointed General Counsel at Hollis Cobb
19 November 2014
Fallout Growing from FDCPA Decision on Proof of Claim on Time-Barred Debt
18 November 2014
German Collection Agency GFKL Acquires Deutsche Multiauskunftei GmbH
18 November 2014
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