Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
Executive Change: Delta Outsource Group Appoints New Director of Client Experience
18 November 2014
Executive Changes: ConServe Announces Managerial Promotions & Assignments
18 November 2014
How Effective is Your Compliance Program?
18 November 2014
Judge Dismisses Third Party Disclosure FDCPA Case and Opines on Nature of the Law
17 November 2014
Nearly 60% of ARM Firms Think They May Have Been Baited Into a Violation
17 November 2014
POLL: How Safe is the Student Loan Collection Sector?
17 November 2014
Remember Mortgage Crisis: Lowering Down Payments Might Not Be the Answer
17 November 2014
U.S. Gov't to Test In-House Student Loan Debt Collections, Cutting Out Private ARM Firms
14 November 2014
American Bar Association Condemns Debt Collector/DA Relationships and Letter Practices
12 November 2014
How to Avoid FDCPA Claims of Overshadowing
11 November 2014
PRA Group Reports Big Q3 with Aktiv Kapital Integration
11 November 2014
FTC and State AG Launch Joint Fraud Action on Collection Agency
10 November 2014
Executive Change: Recovery Managements Services Welcomes Dan Exline as Chief Operating Officer
10 November 2014
Executive Change: Wendy Kukla Named Director of Training & Quality Assurance at Hollis Cobb
10 November 2014
Allied Global Completes Move to New, Expanded Philippines Location
7 November 2014
Performant Financial Reports Q3 Earnings Dinged by Student Loan Collection Unit
7 November 2014
Encore Capital Group Says Diversification Drove Record Third Quarter Results
7 November 2014
State AG Sues Process Server Over 'Sewer Service' in Debt Collection Lawsuits
7 November 2014
Gauging the Impact of the Election on the Debt Industry
6 November 2014
CFPB Issues Consumer Advisory for Seniors Dealing with Debt Collectors
6 November 2014
Copyright Auriemma Roundtables, Inc. All rights reserved.
![[Image by creator from ]](/media/images/Finvi_Tech_Trends_Whitepaper.max-80x80.png)
![[Image by creator from ]](/media/images/Collections_Staffing_Full_Cover_Thumbnail.max-80x80.jpg)
![Report cover reads One Conversation Multiple Channels AI-powered Multichannel Outreach from Skit.ai [Image by creator from ]](/media/images/Skit.ai_Landing_Page__Whitepaper_.max-80x80.png)
![[Image by creator from ]](/media/images/paper-collections_triggers_1_1.max-80x80.png){kind=small}
![Report cover reads Bad Debt Rising New ebook Finvi [Image by creator from ]](/media/images/Finvi_Bad_Debt_Rising_WP.max-80x80.png)
![Report cover reads Seizing the Opportunity in Uncertain Times: The Third-Party Collections Industry in 2023 by TransUnion, prepared by datos insights [Image by creator from ]](/media/images/TU_Survey_Report_12-23_Cover.max-80x80.png)
![[Image by creator from ]](/media/images/Skit_Banner_.max-80x80.jpg)
![Webinar graphic reads Help Wanted: Predictive, Collaborative and Intelligent Contact Data April 25 at 3pm et by TransUnion [Image by creator from ]](/media/images/Web_replay_Landing_Page.max-80x80.png){kind=small}
![Webinar graphic reads Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly April 4 at 2pm et [Image by creator from ]](/media/images/Skit.ai_InsideARM_Landing_Page_1200x627.max-80x80.png){kind=small}
![Streamline Your Collections Process with Voice AI [Image by creator from ]](/media/images/Streamline_Your_Collections_Process_with_Voice.max-80x80.png){kind=small}
![How to Connect with Today’s Digital Consumer [Image by creator Editor from insideARM]](/media/images/finvi_webinar_thumbnail.max-80x80.png){kind=small}
![Customizable or Configurable? Webinar [Image by creator Editor from insideARM]](/media/images/Landing_Page_2.max-80x80.png){kind=small}
![How to Launch an Omnichannel Collection Strategy [Image by creator Neustar from insideARM]](/media/images/omnichannel-webinar.max-80x80.png){kind=small}
![Breaking Down the CFPB's Opinion on Convenience Fees [Image by creator Editor from insideARM]](/media/images/2022-11-convieniance-fees-webinar.max-80x80.png){kind=small}