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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Receivables Management Specialist GFKL Founds GFKL Service Center GmbH

4 November 2014

NCO Group Parent Closes on Sale of U.S. Third-Party Collection Unit

4 November 2014

POLL: Have You Ever Been Baited Into a Violation?

4 November 2014

What Will the Buyer of Your Business Think?

3 November 2014

Consumer Baits Collector to Violate FDCPA, Files Suit

3 November 2014

Challenge to New York City Debt Collection Law Moves to High Court

31 October 2014

Executive Change: MRS BPO Welcome Tim Steele as VP Sales and Marketing

31 October 2014

American Outsourcing Alternatives Gets First Batch of Donor Dog Tags from Vets' Charity

30 October 2014

Atlantic Credit & Finance Raises $61,000 for Boys & Girls Clubs

30 October 2014

CFPB Finds UDAAP and FDCPA Violations in Debt Collection Supervisory Exams

29 October 2014

The Consumer Relations Consortium Welcomes New Members

29 October 2014

Circuit Court Rules Against ARM Firm in Allowable Interest FDCPA Case

28 October 2014

Executive Change: ConServe Appoints Brandon Booker as VP of Operations

28 October 2014

What Makes the TCPA So Popular? Ambiguity

28 October 2014

Republican Senate Majority Would Increase Scrutiny of the CFPB, But Result in Few Changes

27 October 2014

FTC Gets Court to Shut Down Debt Collection Scam Targeting Latinos

24 October 2014

Subprime Auto Collections - A Growth Market for ARM Companies or a Bubble About to Burst?

24 October 2014

Defeat Claims That Your Envelopes Violate the FDCPA

23 October 2014

Are these Marketing Tactics a TRICK or a TREAT?

23 October 2014

Watch the FTC-CFPB Roundtable on Debt Collection & the Latino Community

23 October 2014

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