Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.

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No Unilateral Revocation of Bargained-For Consent, Says S.D. Florida in Student Loan TCPA Case

3 June 2019

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White House Issues Executive Order on Collection of Defaulted Federal Student Loans

27 March 2019

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iA Video Series: Ironing Out the Irony of ED's NextGen Strategy

27 March 2019

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Twin Bills To Alleviate Cost of Higher Education and Student Debt Introduced in House and Senate

11 March 2019

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Navient’s $2.5M TCPA Settlement Finalized

11 February 2019

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ED Cancels Latest Phase of NextGen Procurement; Expert Reaction with Randy Kamm

10 January 2019

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FTC Settles With Two Student Loan Debt Relief Companies Over Illegal Upfront Fees and False Promises

10 December 2018

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Federal Law Preempts DC Licensing Requirements for Certain Types of Federal Student Loans, According to District of DC

6 December 2018

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Student Debt Front and Center at Consumer Federation of America Conference

6 December 2018

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Former BCFP Student Loan Ombudsman Launches Student Borrower Protection Center

29 November 2018

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DeVos Speech Warns of Student Debt Crisis, Addresses Issues with Federal Student Aid Program

28 November 2018

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New York Fed Report Shows Decline in Collection Accounts... Or Does It?

20 November 2018

Report Shows Profile of Borrowers Who are Likely to Default on Student Loan Debt

2 October 2018

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Federal SBA Mentoring Program Teleseminar to Feature SDVOSBs / HUBZone Protégé Options

19 September 2018

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Dept. of ED: Why Proceed With a Procurement for Services that are Going the Way of the Dodo?

13 September 2018

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Oral Arguments Scheduled in Dept. of ED Debt Collection Contract Protest

3 August 2018

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CRA, Collection Agency Prevail in June FCRA Case

19 July 2018

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Performant Reports Q1 Earnings; Offers Take on ED Contract Cancellation

10 May 2018


It's Not Over; Would-Be ED Debt Collection Contractors Continue the Fight

9 May 2018

BREAKING: ED Cancels Contested Debt Collection Solicitation

3 May 2018