Best Call Centers to Work For – 2018 Winners Announced
insideARM is proud to announce the 2018 Best Call Centers to Work For winners. This survey and award program is designed to celebrate excellence among call center work environments in customer care, collections, and outsourcing. 2018 marks the 11th year that insideARM has recognized the industry's best places to work, primarily as rated by employees.
About the Program
Our program is administered by Best Companies Group, which conducts over 60 local, national and industry “Best Places” programs each year. insideARM was not involved in any way in the review of submissions or determination of awards.
Companies from across the U.S. take part in a rigorous two-part survey process to determine the Best Call Centers to Work For. The first part consists of evaluating each nominated company's workplace policies, practices, philosophy, systems and demographics. The second part consists of an employee survey to measure the employee experience. The combined scores determined the top companies and the final ranking.
Best Places to Work winners use their award as an important recruiting tool. Plus, winning sends a great message to clients and potential clients about the strength of your operations.
What’s more, whether you win or not, you can get an incredible resource at an incredibly affordable price (although there’s no obligation) – a report that tells you exactly where you need to improve. You’d pay thousands to do this on your own.