Gila Corporation Expands Disaster Recovery Program with Agility Recovery Solutions

Gila Corporation announced today a significant expansion of its disaster recovery program, a move that will enable its business units and employees to continue operating and servicing clients following a disaster.

Gila and its disaster recovery provider, Charlotte, N.C.-based Agility Recovery Solutions, doubled the company’s previous recovery capabilities to better serve the needs of the growing organization. If Gila Corporation experiences any type of interruption, Agility will bring any or all of the critical aspects of recovery onsite, based on Gila’s needs.

Resources consist of power generators, technology including computers and servers, mobile office units outfitted with furniture, satellite for phone and Internet access, and more. Put together, Gila can have a self-sustaining mobile office “campus” setup virtually anywhere. The resources can also be utilized on their own for smaller disaster recoveries caused by power, Internet or phone outages, and server failures.

Depending on the scope of the interruption and recovery, Agility can have Gila Corporation up and running within one day of the interruption.

“We’ve made disaster recovery planning a priority for years,” said Domenick Riccio, CIO and SVP of Gila’s Municipal Services Bureau business unit. “As we reviewed our program this year, we recognized areas we could enhance in case the need arises to activate it. Our expanded program enables Gila to be there for our clients, employees and community, no matter what the future holds.”

Gila Corporation’s two business units, Municipal Services Bureau and Gila Group, offer outsourced collections, payment processing and call center services to organizations throughout the U.S. The company began working with Agility Recovery in 2006.

“We took a hard look at the disaster recovery industry in 2004 and challenged our team to adapt our traditional Fortune 100 services to the medium-sized business market,” said Bob Boyd, president and CEO of Agility Recovery. “Part of the process addressed customization and scalability, because we wanted the solutions to work and grow with our member companies. This enables Agility and Gila to work so well together. Our businesses are structured for complementary growth.”

Agility responded to 90 disaster declarations in 2008, including widespread events like Hurricane Ike and isolated events related to floods, fires, technology failures and more. Over the past 20 years, Agility has performed hundreds of recoveries and thousands of disaster recovery tests.

“The true value of our recovery program and relationship with Agility is that we can recover virtually anywhere, anytime, with any and all of the resources we need” said Gila’s Riccio. “Whether it’s a fire, flood or hurricane, we’ll be up-and-running, providing a place for our employees to continue building the trust of our clients and partners.”

About Gila Corporation
Founded in 1991, Gila Corporation is a leading nationwide provider of receivables management and business process outsourcing solutions. Headquartered in Austin, Texas, the Company offers outsourced collections, payment processing and call center services to governmental entities, financial services clients and higher education institutions across the country.  Through its strategic business units, Municipal Services Bureau (MSB) and Gila Group, the Corporation empowers more than 350 talented employees with advanced technology, data management tools, and leading edge business practices to exceed the expectations of its clients. MSB collects delinquent court fines, fees and debts for a wide variety of governmental entities. Gila Group specializes in outsourced collections and customer service functions for financial institutions.

Gila Corporation distinguishes itself based on its Experience, Execution, and Ethics; the firm has also achieved ACA International’s Professional Practices Management System (PPMS) certification. Currently less than 1% of the more than 6000 collection agencies provide the benefits of this certification to their Clients.  For more information, please visit www.GilaCorp.com or call 1-800-568-7004.

About Agility Recovery Solutions
Agility Recovery Solutions provides disaster planning and recovery services to businesses throughout North America. Within hours of an interruption, Agility can recover a business practically anywhere by delivering the power, technology, office space and phone/Internet connectivity organizations need to resume their operations. These can be delivered “á la carte” or together to form a self-sustaining mobile recovery office space, free of land-based resources like electricity, phone and Internet connections.

The company is a former division of GE that utilizes its vast experience and knowledge to help companies, ranging from small businesses to organizations in the Fortune 100, plan for and recover from disasters. More information is available at www.agilityrecovery.com.