Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics
AdobeStock-lessons-learned-takeaways-best-practice

California Association of Collectors 2018 Educational Series Review (sponsored)

4 December 2018

TU Blog 12-3-18

How To Encourage Consumers To Handle Their Debts During Tax Season (sponsored)

3 December 2018

TU Blog 11-29-18

Improve Efficiency and Reduce Risk with Inventory Segmentation (sponsored)

29 November 2018

AdobeStock-violation-call-penalty-stop

District Court Stays Case Pending U.S. Supreme Court’s Decision in Obduskey v. Wells Fargo

26 November 2018

istock-data-analysis-graphs-charts-reporting-tracking

New York Fed Report Shows Decline in Collection Accounts... Or Does It?

20 November 2018

pixabay-supreme-court.jpg

BCFP Files Amicus Brief in U.S. Supreme Court Case, Concludes Law Firm Did Not Engage in Debt Collection by Initiating Nonjudicial Foreclosure

19 November 2018

AdobeStock-phone-answer-fdcpa-landline

Debt Collection Practices: Call Baiting Tells and How to Respond (sponsored)

15 November 2018

AdobeStock-court-decisions-judge-decide

FDCPA Caselaw Review for October 2018

15 November 2018

AdobeStock-mobile-communications-technology-payment-online-virtual-text

BillingTree Enhances, Integrates SMS Payment Solution Within Payrazr & CareView for Text, Mobile Payments

14 November 2018

Amy

Presentation Highlights Emerging Trends, Innovation, and Robocall Blocking at TransUnion's Third Party Conference

12 November 2018

AdobeStock-envelopes-letters-fdcpa

Sending Second Validation Notice Within 30-Day Validation Window May Confuse Consumers, According to Eastern District of Wisconsin

7 November 2018

AdobeStock-controversy-disagree-conflict-sides-political-disagree-negotiate-argue

2018 Midterm Election Results Could Mean Some Changes for Financial Services Industry

7 November 2018

AdobeStock-settlement-decision-penalty-judge-court

iQor, Allied Interstate Settle with CA District Attorneys for $9M in Call Volume Case

5 November 2018

AdobeStock-questions

Mass. AG Quietly Adds Third-Party Debt Collectors As Regulated Entities on Website Despite Prior Guidance to the Contrary

5 November 2018

AdobeStock-lawsuit-legal-sue-court-judge

FTC and NY AG Sue Debt Collectors for Impersonating Law Enforcement, Inflating Amounts Owed

1 November 2018

AdobeStock-win banner

Second Circuit Sides with CAC Financial on Reverse Avila Issue, Unpersuaded By Argument that Previous Accrual of Interest is Confusing to Consumer

1 November 2018

pixabay-spring-grass-growth.jpg

IRS PDC Program Quarterly Report Shows Increase in Overall Net Gain

31 October 2018

AdobeStock-settlement-decision-penalty-judge-court

N.D. Illinois Cuts Attorney Fees Award Due to Rejection of Settlement Offer Earlier in Litigation

30 October 2018

istock-data-analysis-graphs-charts-reporting-tracking

BCFP Releases Complaints Snapshot, Debt Collection No Longer No. 1

25 October 2018

AdobeStock-out-of-stat-time-deadline-clock-past

7th Circuit: Bring Possible Arbitration Agreement to Court’s Attention Early to Prevent Waiver

24 October 2018