Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics
TU Blog 5 Insider Tips thumb

Five Insider Tips to Enhance Your Right-Party Contact Strategy (sponsored)

21 November 2017

TU Blog Inaccurate Thumb

Is Inaccurate Right-Party Contact Data Putting Your Collections Business At Risk? (sponsored)

15 November 2017

pixabay-cell-mobile-phone-tcpa

3 Questions and Answers About Mobile Phone 'Blacklists'

14 November 2017

AdobeStock-fintech-finance-technology-data-cloud-security-payments.jpeg

Debt Collector TrueAccord Closes $22M Series B

14 November 2017

pixabay-money-earnings

Illinois Court Finds Adding Collection Costs Pursuant to Underlying Contract Does Not Violate FDCPA

13 November 2017

AdobeStock-FTC-Federal-Trade-Commission

FTC Accuses Debt Collector of Deceitful Tactics

9 November 2017

TU Blog RPC thumb

Right-Party Contact Data Benchmarks: Is Your Strategy Up To Speed? (sponsored)

7 November 2017

pixabay-microphone-testify-speak

CFPB Consumer Advisory Board Addresses Debt Collection; Samet Changes the Conversation

6 November 2017

AdobeStock-lessons-learned-takeaways-best-practice

Use These 3 Methods to Make Your Best Account Tactics Your Only Tactics

31 October 2017

AdobeStock-court-decisions-judge-decide

Indiana District Court Adopts Supreme Court's Analysis of Definition of a Debt Collector

31 October 2017

TU Blog 10 things thumb.png

10 Steps To a Data-Driven Collections Strategy (sponsored)

30 October 2017

AdobeStock-dispute-argue-disagree

Collection Boot Camp: How to Respond to Collection Disputes (sponsored)

26 October 2017

AdobeStock-what-huh-baby-confused-why-explain

FTC Perpetuates Real Authentication Challenge for Collectors

25 October 2017

AdobeStock-win banner

Stellar Recovery Secures Significant Fair Debt Collections Practices Act Victory

25 October 2017

AdobeStock-mobile-phone-payments-money-transfer

18 Million More Reasons Debt Collectors Need to be Engaged in the Illegal Robocall Solution

23 October 2017

TU Blog-thumb-simple-thing

The One Simple Thing Your Recovery Scoring Strategy Is Missing (sponsored)

19 October 2017

AdobeStock-out-of-stat-time-deadline-clock-past

Washington District Court Adopts Seventh Circuit Analysis Regarding Collection of Time-Barred Debts

18 October 2017

pixabay-report-study-analysis-analyze

Kaulkin Ginsberg Company Releases Middle Market ARM Benchmarking Report

17 October 2017

AdobeStock-caution-careful-cautious

Another 1099(c) Disclosure Case Moves Forward in New Jersey

17 October 2017

AdobeStock-fine-penalty-enforcement

CFPB Takes Action Against "Document Preparation" Company as Debt Industry Struggles to Deal With Influx of Mass Validation Requests

16 October 2017