Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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29 January 2019

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Yet Another 1692g "In Writing" Case Denied Dismissal in E.D. Pa.

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Massachusetts Debt Collection Regulations, An Explainer: Communications

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California Association of Collectors 2018 Educational Series Review (sponsored)

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