Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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North Carolina Dep't. of Insurance: Collectors Must Offer Payment Deferrals to Consumers

30 March 2020

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26 March 2020

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26 March 2020

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CFPB Extends Time-Barred Debt SNPRM Comment Deadline

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COVID-19: Several States Toll Statutes of Limitations on Legal Actions

25 March 2020

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ED Suspends Student Debt Collection Due to COVID-19

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Collections and Servicing in the Post-Pandemic World: A Glimpse into the New Normal

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Attorney's Abandonment of Cases Calls into Question His Adequacy as Class Counsel

17 March 2020