Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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FDCPA Case Law Review for December 2016

18 January 2017


Defendant in Enforcement Action Punches Back – Files for Sanctions Against CFPB

17 January 2017


CFPB Releases Long Awaited Report on Consumer Debt Collection Survey

12 January 2017


Court Rejects Spokeo Argument - Declines to Dismiss FDCPA Envelope Case

12 January 2017


Collection Agency Fights the Good Fight (and Wins!)

11 January 2017


FDCPA Case Law Review for November 2016

9 January 2017


Agency Seeking Attorney Fees in FDCPA Case Gets Mixed Result

5 January 2017


Kansas District Court Provides No Clarity on Payment/Revival Disclosures

4 January 2017

AdobeStock-Customer Service Complaint

CFPB Monthly Report Reveals 39% of Complaints Concern Debt Collection

3 January 2017


Requesting Attorneys’ Fees in Court Summons Does Not Misrepresent Amount of Debt

3 January 2017


Illinois Federal Judge Rules Collection Agency is Liable for Law Firm's FDCPA Violation

20 December 2016


Massachusetts Proposes New Rules for Collection Litigation on Credit Card Debt

15 December 2016


The CFPB Should Not Single-Out Collectors for Non-English Disclosure Requirements

13 December 2016


Court Holds That Interest Reference in Dunning Letter is Not FDCPA Violation

12 December 2016


Breaking News: Department of Education Announces Award of New Debt Collection Contracts

10 December 2016


Breaking News: Second Circuit Court of Appeals Denies Request for Interlocutory Appeal in FDCPA Voice Message Case

8 December 2016


Fasten Your Seatbelts For The Case Of This Mafia-Style Consumer Litigation Operation

7 December 2016


FCC Denies MBA’s Petition to Exempt ‘Servicing Calls’ from TCPA

7 December 2016


Off the Grid: TCPA Class Action Settlement for Energy Utility Company

7 December 2016


Federal Judge Determines That 18 Calls Over Two-Week Period Does Not Violate FDCPA

6 December 2016