Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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CFPB’s Semiannual Regulatory Agenda Discusses Debt Collection NPRM

24 June 2019

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Avila and the Intricacies of Civil Litigation Procedure Illustrated in Recent E.D.N.Y. Decision

20 June 2019

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7th Cir. Creates Split on Spokeo Standing, Rules in Favor of Defendant in FDCPA Disclosure Case

19 June 2019

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Data Breach Saga Continues: AMCA Files for Chapter 11 Bankruptcy

18 June 2019

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Texas Court Finds No Issue With Mailing Second Validation Letter After 30-Day Validation Window

17 June 2019

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LiveVox Hosts Panel on Digital Adoption with Alorica Financial, Frost-Arnett at insideARM’s 2019 First Party Summit

13 June 2019

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insideARM Announces the 2019 Best Places to Work in Collections

11 June 2019

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7th Cir. Affirms Decision on Creditor ID Claim, Says Commonly Known Name is Fine and Specific Terminology is Not Required

10 June 2019

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Third SEC Filing on AMCA Data Breach, Bringing Total to Over 20M Accounts Stored on Breached System

10 June 2019

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CFPB Scheduled (and Canceled) Examinations of Debt Collectors Outside of its Supervisory Jurisdiction, According to OIG

6 June 2019

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New Jury Verdict Yields Up To $267MM Judgment against Debt Collector in Certified TCPA Class Action

6 June 2019

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Texas Passes Debt Buyer Legislation Addressing Out-of-Statute Debt

6 June 2019

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D.N.J. Finds Including Writing Requirement in Validation Notice is Permissive, Not Mandatory, Under Graziano

5 June 2019

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Part 2: Top 10 Elevator Conversations about the CFPB's Proposed New Rules for Debt Collection

4 June 2019

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Jurisdictional Split for 1692g Written Dispute Requirement Highlighted with Recent Georgia Case

3 June 2019

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House Financial Services Committee Sets Hearing on Debt Collection Legislation

30 May 2019

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Why Collections RPCs Keep Dropping and What to Do About It (sponsored)

22 May 2019

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CFPB Sues Yet Another Collection Firm for Lack of Meaningful Attorney Involvement Despite Promises to End Regulation by Enforcement

21 May 2019

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Seventh Circuit Affirms Slashing of Prevailing Plaintiff's $187k Attorney Fee Award to Under $11k for Rejecting Meaningful Settlement Offers

20 May 2019

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Two Recent Developments on the Discovery Rule and the FDCPA: Second Circuit Says Discovery Rule Doesn't Apply, U.S. Supreme Court Agrees to Review the Issue

15 May 2019