Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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CFPB Hosts Webinar Today About Consumer Debt Collection Survey

23 February 2017


Industry Group Tells CFPB to Support Consumer's Right to Financial Data Access; Don't Forget Accounts in Collection!

22 February 2017


FTC Announces $700,000 Settlement with Debt Collector

15 February 2017


District Court Rules FDCPA Plaintiff Not Entitled to Second Bite of the Apple

14 February 2017


Court Rules 125 Calls in 135 Days is Not FDCPA Violation

9 February 2017


With Second Decisive Win, Stellar Solidifies Prior Milestone Victory Establishing Dialing System is TCPA Compliant

8 February 2017


FTC Announces Director of Consumer Protection Bureau Jessica Rich Will Step Down

7 February 2017


Consumer and Collector Groups Work Together to Offer Spanish Version of Free Consumer Guide to Responding to Legitimate Debt Collectors, Avoiding Scams

7 February 2017


Colorado Holds Hearing on Whether to Sunset Its Fair Debt Collection Practices Act

6 February 2017


9th Circuit Rejects "Worthless" Settlement in FDCPA Voicemail Case Where Message Left Was Similar to One Proposed by CFPB

2 February 2017


1st Cir. Holds IRS 1099-A Forms Did Not Violate Discharge Injunction

2 February 2017


Letter Asking Consumer to Consider Payment Arrangements and Requiring Signed Consent Judgment Deemed FDCPA Violation

1 February 2017


Oregon Court Rules in Favor of Agency Over Collection Letter

30 January 2017


Collector Contact Caps and the Application of “Regulatory Humility”

30 January 2017


Sen. Grassley Supports IRS Private Debt Collection; Says Mnuchin Does Too

26 January 2017


District Court Says Plaintiff Has Standing in FDCPA Envelope Case, in Spite of Spokeo Argument

24 January 2017


Court Rules in Favor of Plaintiff on Out of Stat Letter

23 January 2017


Supreme Court To Decide Whether Financing Company Collecting Debts Is A “Debt Collector” Under The FDCPA

23 January 2017


FDCPA Case Law Review for December 2016

18 January 2017


Defendant in Enforcement Action Punches Back – Files for Sanctions Against CFPB

17 January 2017