Executive Change: Van Ru Appoints Vice President of Operations

Des Plaines, IL – Van Ru Credit Corporation is pleased to announce the addition of Steph Lavigne to the company’s Executive team. Mr. Lavigne will serve as Vice President of Operations and will be focused on further developing and strengthening Van Ru’s operational teams across all branch offices. His enterprise wide perspective will make a tremendous impact in many operational facets at Van Ru.

Mr. Lavigne has over 20 years of contact center management experience in the financial services, telecommunications, utility and purchased receivable management industries. During this time, he has held the Director and Vice President of Operations positions at several agencies, guiding their call centers through periods of growth and organizational change. He has significant consulting experience, providing his operational expertise to agencies throughout the United States and Canada. Steph is a demonstrated leader and effective communicator, and he possesses extensive experience on both the agency and the client side, where he has reduced operational costs and improved performance, including production dynamics as well as staff training, certification and retention.

Daniel Calderon, Van Ru’s President and Chief Executive Officer is excited about the addition of Mr. Lavigne to Van Ru’s Executive team and says “With Steph’s extensive background in the collection industry, we look forward to utilizing his operational expertise to aide us in providing our clients the results they deserve.”

About Van Ru
Van Ru is one of the nation’s largest independent receivables management companies, employing nearly 700 debt collection professionals across its nationwide network of call centers. Van Ru has earned the confidence of its diverse clientele by delivering superior service and integrity since the company’s inception in 1953. Van Ru provides innovative collection and call center solutions to clients in the financial services, government, educational, energy, telecommunications and healthcare industries. For more information please visit www.vanru.com or contact Jenny Saboya, Director of Marketing Support, at JSaboya@vanru.com.