Industry Veterans Select Latitude Software

Collection industry veterans Bret Crandall and John McNamara, of Fidelis Recovery Solutions, Inc., announced today they have chosen Latitude Software, the industry?s leader in providing software and services to the debt collection and recovery industry, as their company?s preferred software vendor.

?In an industry where 80-percent annual employee turnover is a good number, you had better have a collection system that is intuitive and easy to learn,? McNamara said. ?Latitude is such a system. If trainees have ever been on the Internet, they can almost teach themselves Latitude in about 30 minutes. With 25 years in the industry, I?ve seen really great systems and really bad ones. The bad ones were designed for another purpose and try to masquerade as a collection system. The good ones were designed from the ground up to support the core function of collections.?

This partnership adds to the growing base of Latitude customers, and it will help Fidelis become more efficient toward its debt recovery workload, said Carl Harkleroad, president of Latitude Software.

?We are pleased to have clients like Bret and John who have many years of industry experience select Latitude Software,? Harkleroad said. ?They both understand the increased client pressures of data encryption, heightened security and real-time data exchange that require cutting-edge software technologies to allow them to respond to these pressures.?