The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Pulse of the Industry: Technology Targets for 2017 and Beyond Campaign Launch

19 July 2017


BillingTree Celebrates Availability of ‘myPayrazr SLR’ Student Loan Rehab Portal at ACA International Convention and Expo in Seattle

17 July 2017


Ontario Systems Announces Partnership with Palinode for Efficient e-OSCAR Dispute Processing

17 July 2017


Simplicity™ Collection Software Announces Partnership with LocateSmarter

13 July 2017


PDCflow to showcase eSign+ Payments at Annual ACA Convention & Expo in Seattle

13 July 2017


LiveVox Discusses a Practical Approach to Capturing Consent and Driving Multichannel ROI

13 July 2017


Personalized Digital Experiences Drive Engagement and Liquidity for Consumers

10 July 2017


LiveVox Unveils New Branding Reflecting Cloud-Based Channel of Choice Solution Offerings

6 July 2017


Petition to Exempt Ringless Voicemails From Anti-Robocall Rules Has Been Withdrawn

28 June 2017


7 Key Questions to Ask When Shopping for a Payment Solution (sponsored)

27 June 2017


TCN Launches VocalDirect, a New Direct-To-Voicemail Feature for Its Advanced Cloud-based Contact Center Platform, Platform 3.0

21 June 2017


PDCflow Passes Payment Card Industry Data Security Standards, renews compliance

15 June 2017


Multi-Channel Communication is Our Future – Drive Yours With These 5 Strategies

14 June 2017


High Risk Merchant Account Underwriting: What To Expect From The Process (sponsored)

8 June 2017


"Ringless Voicemail" Petition at FCC: Another Factor to Consider in TCPA Compliance

5 June 2017


Phillips & Cohen Expands CallMiner Eureka Speech Analytics Partnership to Drive Agent Quality and Enhance the Customer Experience

1 June 2017


What Does PCI Compliance Mean for Your Business? (sponsored)

25 May 2017


Renkim Corp. Partners with BillingTree’s Payrazr Marketplace to Offer Print, e-Billing and More

23 May 2017


TCN Unveils AgentSMS, a New SMS Texting Feature for Its Advanced Cloud-based Contact Center Platform, Platform 3.0

23 May 2017


Hosted Solutions from Ontario Systems Achieve Compliance Attestation under the PCI Data Security Standard

22 May 2017