The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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City of Norfolk, VA Adopts CSS IMPACT! Financial Cloud

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E.D. Wis. Dismisses Case Against Collection Firm Regarding Attorney Involvement Letter Disclaimer

16 July 2019

Explaining Machine Learning and Artificial Intelligence in Collections to the Regulator

3 July 2019

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LiveVox Hosts Panel on Digital Adoption with Alorica Financial, Frost-Arnett at insideARM’s 2019 First Party Summit

13 June 2019


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22 May 2019


Rep. Waters Announces Task Forces on Fintech and Artificial Intelligence

13 May 2019

Why Digital Collections Is the Future

18 April 2019


iA Announces its 2019 Innovation Council to Advance the Adoption of Collection Technology

9 April 2019


Second Case Holds That Ringless Voicemails Are “Calls” Subject to the TCPA

28 March 2019


The ARM Industry’s Major Problem; Undervaluing Invaluable Technology

18 December 2018