Collection Technology News RSS Feed

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

It’s Time to Take a Fresh Look at Agent Productivity

14 January 2020
A man in a suit standing on a ladder with binoculars looking over the top of a city under a sunny sky with wispy clouds [Image by creator Kurhan from AdobeStock]

2020: What’s on the Horizon for the Debt Collection Industry

6 January 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Digital Transformation - A Reflection on 2019

17 December 2019
[Image by creator Alexander from AdobeStock]

Katabat 9.0 Delivers Enhanced Security and Payment Capabilities

16 December 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

How the iA Innovation Council Partnered with Georgetown University to Solve an Industry Problem

10 December 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

5 Ways to Use Mobile Phones to Digitize Outreach in 2020

3 December 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

If You are Not Already Operating in the Cloud, You are Missing the Revolution

19 November 2019
[Image by creator satapatms from AdobeStock]

Electronic Patient Communications in the Wake of HIPAA: The Ban Has Lifted

13 November 2019
[Image by creator terovesalainen from AdobeStock]

Katabat Speeds Digital Debt Collection with Powerful EasyCollect Mobile Payment Portal

12 November 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

3 Considerations for Getting Started with Artificial Intelligence in your Operation

12 November 2019
Robot standing up, writing on a black board full of mathematical formulas [Image by creator phonlamaiphoto from AdobeStock]

Online Debt Negotiation Tools: Reduce My Compliance Risk and Make More Money? Sign Me Up!

4 November 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Where to Begin in Order to Realize the Benefits of Machine Learning in Collections?

23 October 2019
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How to Use Email and Text for Collections Without Getting Burned (Part 1)

22 October 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Is it Possible to Eliminate the Maddening Need to Repeat Information to Call Center Reps?

16 October 2019
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Whatever Happened to that Big Ringless Voicemail Decision We Were All Expecting? The Court Punted—For Now

16 October 2019
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CFPB Seeks Experts in Consumer Financial Markets, Laws, and Regulations for its New Taskforce

15 October 2019
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What Are Accounts Uncollectible?

9 October 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

ARM’s Digital Transformation is Here. Now.

8 October 2019
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City of Norfolk, VA Adopts CSS IMPACT! Financial Cloud

3 October 2019
A robot in a thinking pose against a backdrop of white letters that appear to be flying through the air [Image by creator phonlamaiphoto from AdobeStock]

Digitize your Collections: Where's the Value in All of This New Technology?

2 October 2019

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