Collection Technology News

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Best Practices for ARM Payment Providers in 2021 (sponsored)

1 December 2020

Has the Definition of Consumer Changed? Insight from Research Assistant

24 November 2020

Technology Companies Complete First-Ever Telephone Call with Authenticated Caller ID and Rich Call Data, Powered by STIR/SHAKEN

23 November 2020

Now that the Debt Collection Rule is Final – How are You Changing Your Communication Strategy? And should you? (sponsored)

16 November 2020

Technology: The Key to Consumer Digital Engagement Under the Final Debt Collection Rule

12 November 2020

Credit Eco to Go: Machine Learning—The Alternative Fuel for Financial Services

29 October 2020

Who is REALLY Your Customer? How You View this Changes Everything.

22 October 2020

Credit Eco To Go: The Personalization of the Consumer Digital Engagement

21 October 2020

Credit Eco to Go: Putting the “Consumer” Back Into Consumer Financial Services

13 October 2020

5 Reasons Why ARM Leaders Prioritize Compliance Audit and Control Processes to Boost Digital Transformation (sponsored)

6 October 2020

Santa Clara County Selects CSS IMPACT Financial Debt Collections & Ai Digital Consumer Engagement Cloud

1 September 2020

Intelligent Contacts and Payscout Announce Strategic Partnership to Provide Financial Services Industry a Consumer-Focused End-To-End Payment Experience

1 September 2020

Ceteris Portfolio Services, LLC Enhances Their Cash Effusion Solution to Help Organization More Proactively, Effectively Manage Their Delinquent, Defaulted Portfolios

1 September 2020

It’s Time to Think Differently About the Possibilities of Text Communication

31 August 2020

Neither Snow Nor Rain Nor Heat Nor Gloom of Night: Debt Collection and the USPS

26 August 2020

Work From Home Agents Are Now Table Stakes; How You Handle This Will Help Define Your Future

28 July 2020