Collection Technology News RSS Feed

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

How to Pivot in a Time of Crisis: The Alternative to Scrambling Your Workforce

19 March 2020
Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

iA and insideARM to Make iA Strategy & Tech Conference Virtual

16 March 2020
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insideARM Launches New Collections Tech and Strategy Newsletter

26 February 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

The Industry's Digital Delay May Be An Advantage - But You Must Answer These 3 Questions

11 February 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

5 New Considerations For Selecting a Modern Collections Platform

4 February 2020
Phone with "voice mail" text on it [Image by creator iQoncept from AdobeStock]

Ringless Voicemail Battle Faces Setback–Court Refuses to Hear RVM User’s Request for Summary Judgment

30 January 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

It’s Time to Take a Fresh Look at Agent Productivity

14 January 2020
A man in a suit standing on a ladder with binoculars looking over the top of a city under a sunny sky with wispy clouds [Image by creator Kurhan from AdobeStock]

2020: What’s on the Horizon for the Debt Collection Industry

6 January 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Digital Transformation - A Reflection on 2019

17 December 2019
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Katabat 9.0 Delivers Enhanced Security and Payment Capabilities

16 December 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

How the iA Innovation Council Partnered with Georgetown University to Solve an Industry Problem

10 December 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

5 Ways to Use Mobile Phones to Digitize Outreach in 2020

3 December 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

If You are Not Already Operating in the Cloud, You are Missing the Revolution

19 November 2019
Clean white surface with a laptop, glasses, small pad, mobile phone, pen, cup of coffee, and a small potted plant [Image by creator satapatms from AdobeStock]

Electronic Patient Communications in the Wake of HIPAA: The Ban Has Lifted

13 November 2019
A person holding a mobile phone that is showing an incoming call from "unknown" [Image by creator terovesalainen from AdobeStock]

Katabat Speeds Digital Debt Collection with Powerful EasyCollect Mobile Payment Portal

12 November 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

3 Considerations for Getting Started with Artificial Intelligence in your Operation

12 November 2019
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Online Debt Negotiation Tools: Reduce My Compliance Risk and Make More Money? Sign Me Up!

4 November 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Where to Begin in Order to Realize the Benefits of Machine Learning in Collections?

23 October 2019
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

How to Use Email and Text for Collections Without Getting Burned (Part 1)

22 October 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Is it Possible to Eliminate the Maddening Need to Repeat Information to Call Center Reps?

16 October 2019

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