The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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PDCflow and Soar Payments Announce Collaboration to Offer Powerful Payment Solutions to Merchants (Sponsored)

21 May 2018

AdobeStock-Customer Service Complaint

Convoke Adds Complaints Management to its Platform

17 May 2018


Driving for Innovation in Debt Collection

10 May 2018


Call Blocking/Labeling: Big Impact, But Little Understanding

3 May 2018


Ontario Systems Acquires Justice Systems, Provider Of Court Case Management Software

3 May 2018


Sixth Annual ARM Industry Survey Finds Shift in Compliance and Security Concerns

3 May 2018


Artificial Intelligence: Can It Help the Collection Industry Connect with Customers Their Way?

23 April 2018


PDCflow Announces Patent on Technology for Secure Payments

19 April 2018


Arizona Jumps Ahead of Other States In Financial Innovation

10 April 2018


The Top Four Challenges Facing the Collections Industry (sponsored)

9 April 2018


Using ACA v. FCC Decision, District of Nevada Grants Summary Judgment to Agency on TCPA Claim

4 April 2018


A Re-imagined Debt Collection Call Opening

2 April 2018


Credit Card Fraud Prevention Tips for Online Payments (sponsored)

29 March 2018


Collectors Need a Better Way to Confirm they are Speaking with the Right Person

15 March 2018


LocateSmarter® and TEC Services Group, Inc. Announce Strategic Partnership

22 February 2018


The InterProse Corporation Announces Strategic Partnership with the Intelitech Group

22 February 2018


The 2018 Payments Technology Checklist – Five to Follow (sponsored)

15 February 2018


Southern District of Florida Finds Telephone Dialing System Not an ATDS Under the TCPA

12 February 2018


LiveVox Discusses How Cloud is Embedding Multichannel Consent in the Contact Center

12 February 2018


Are You Missing Value-Based Payments? Patient Experience Is Key

8 February 2018