The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

See all Topics

7 Key Questions to Ask When Shopping for a Payment Solution (sponsored)

27 June 2017


TCN Launches VocalDirect, a New Direct-To-Voicemail Feature for Its Advanced Cloud-based Contact Center Platform, Platform 3.0

21 June 2017


PDCflow Passes Payment Card Industry Data Security Standards, renews compliance

15 June 2017


Multi-Channel Communication is Our Future – Drive Yours With These 5 Strategies

14 June 2017


High Risk Merchant Account Underwriting: What To Expect From The Process (sponsored)

8 June 2017


"Ringless Voicemail" Petition at FCC: Another Factor to Consider in TCPA Compliance

5 June 2017


Phillips & Cohen Expands CallMiner Eureka Speech Analytics Partnership to Drive Agent Quality and Enhance the Customer Experience

1 June 2017


What Does PCI Compliance Mean for Your Business? (sponsored)

25 May 2017


Renkim Corp. Partners with BillingTree’s Payrazr Marketplace to Offer Print, e-Billing and More

23 May 2017


TCN Unveils AgentSMS, a New SMS Texting Feature for Its Advanced Cloud-based Contact Center Platform, Platform 3.0

23 May 2017


Hosted Solutions from Ontario Systems Achieve Compliance Attestation under the PCI Data Security Standard

22 May 2017


LiveVox Discusses Top Cybersecurity Trends for ARM Operations at CRS 2017

11 May 2017


Electronic Payments Step Four – Don’t Forget the FDCPA, the Consumer’s Rights, or the Proper Notices

11 May 2017


“Maximizing the Value of IT” Webinar

10 May 2017


InterProse and RightAway Announce Partnership

9 May 2017


PDCflow Begins Partnership With ACH Vendor Payliance To Enhance Portfolio Of Client Service Offerings

4 May 2017


FinTech Debt Collection Start-up Says it Uses Modern Communication Methods

2 May 2017


Electronic Payments Step Three - How to Create and Sign an Electronic Payment Authorization

2 May 2017


Electronic Payments Step Two – Understand Your Authorization Requirements

26 April 2017


Electronic Payments Step One - Understand the Terminology

25 April 2017