Edcon, Africa’s largest fashion retail group, has built on the successful partnership with PIC Solutions by signing a strategy consulting agreement to support its TRIADTM adaptive control system.

The TRIAD system, from Fair Isaac Corporation, continues to be the global standard in account and customer management solutions for consumer credit grantors as it provides sophisticated risk management functionality in the credit limit management, collections and marketing communications environments. Edcon recently upgraded their TRIAD adaptive control system to version 8 and this strategy consulting contract provides Edcon with the skilled resources to ensure that the TRIAD system continues to deliver the most efficient and immediate benefits to Edcon’s bottom line profitability.

During this assignment, PIC Solutions strategy consultants will develop and implement profitable credit line strategies that comply with the new National Credit Act and also ensure that Edcon continues to maximise new opportunities.

Ian Wood, Group Financial Services Executive at Edcon, states, “Market forces and customer behaviour continue to change and we need to refine our strategies to meet these challenges. The functionalities of TRIAD 8 provide us with the ability to make successful strategic decisions that enhance our bottom line. Through this consulting contract, PIC’s strategy consultants will provide extensive support to ensure that our new strategies are implemented smoothly and comply with the requirements of the Act.”

Stephen Leonard, Managing Director of PIC Solutions, comments, “PIC Solutions has been involved in implementing and managing TRIAD since it was first implemented in Edcon and we look forward to strengthening our relationship with them. Edcon’s strategies will continue to change and grow with the company and this makes TRIAD the ideal solution for them. TRIAD 8 allows Edcon to develop account management strategies that meet the challenges of the National Credit Act and successfully grow their customer base.”


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