RevQ?s RPCS 2009 Delivers Improved Operational Efficiencies for Government Collections

VANCOUVER, Wash. – RevQ, the premier provider of compliance, collections and revenue recovery technologies for state, county and city governments, has announced the release of RPCS 2009, its solution for managing and optimizing government collection efforts. 

Government agencies rely on RPCS to improve compliance with tax, court and other government-mandated financial obligations. RPCS helps streamline and organize methods for collecting outstanding accounts including prioritizing accounts, automating payment plans and follow-ups at pre-determined intervals. 

The 2009 release delivers on-demand ACH and real time credit card payment processing that offers government clients additional options to meet their electronic payment service needs. The release also offers integration with the Revenue Results Call Manager including the Revenue Results Predictive dialer and Personalized Voice messaging to enhance automation of dialing and greatly increase right-party contacts on the first try.

Some of the latest features and enhancements to RCPS 2009 include: 

• Real-time integration for electronic payments to help accelerate collections of credit card and ACH payments, increasing the percentage of payments received, and eliminating manual payment postings.

• Call Management capabilities, including the integration of the new Revenue Results Call Manager allowing collectors to experience shorter wait times and handle more calls in less time with more right party contacts – increasing overall productivity and revenue while reducing operational costs.

• Enhanced Account Flow Manager offering agencies the flexibility to create and monitor Side Strategies

• Tax Intercept Enhancement to include or exclude post dated check plans similar to payment plans and FTBCOD updated to support the Franchise Tax Board’s new system

“Government collections today face a double-barreled challenge of evolving regulations and an economy in recession,” said Steve Ard, RevQ’s president.  “Both impact collections workflow and processes, and government at all levels, from state to municipal courts, is constantly searching for ways to improve collection results. At RevQ, we put decades of experience and industry knowledge to work for our government clients to deliver tools to improve their operational efficiencies and help them succeed in their collections efforts,” Ard explained. 

About RevQ
RevQ, Inc. is part of the Columbia Ultimate family of companies, providing industry leading software solutions and consulting services to improve collections success in multiple delinquent receivables markets.  RevQ leverages leading collections tools, techniques and technologies with its unparalleled collective government experience and expertise to deliver compliance improvement and results critical to today’s Courts, Taxation and other public sector entities.