MINNEAPOLIS – On Monday, Jan. 11, 2010, the Minneapolis StarTribune published an extensive interview with ACA International CEO and General Counsel Rozanne M. Andersen, CAE, discussing the economic and regulatory challenges facing the credit and collection industry.

Entering the new decade, the debt collection industry is faced with several major issues—the recession affecting consumers’ ability to pay; Congress considering the CFPA; and growing concern about consumers’ rights, to name a few. The article, “Debt trade group wrestles with recession,” written by columnist Kara McGuire, features an in-depth interview about these subjects with Andersen, who was named as ACA’s new CEO in November 2009.

The complete interview is available at http://www.startribune.com/lifestyle/yourmoney/81042967.html.
 

About ACA International
ACA International, the Association of Credit and Collection Professionals, is the comprehensive, knowledge–based resource for success in the credit and collection industry. Founded in 1939, ACA brings together more than 5,000 members worldwide, including third–party collection agencies, asset buyers, attorneys, creditors and vendor affiliates. The association establishes ethical standards, produces a wide variety of products, services and publications, and articulates the value of the credit and collection industry to businesses, policymakers and consumers.

 

 


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