ABC-Amega Collectors Achieve Highest Industry Certification

ABC-Amega Inc., a global commercial receivable management firm headquartered in Buffalo, NY, announces that its entire third-party collection staff has achieved the status of Certified Senior Collection Professional. Each collector successfully completed the comprehensive commercial collections course requisite for the certification provided by the Commercial Collection Agency Association (CCAA), an arm of the Commercial Law League of America (CLLA).

CCAA represents the most prestigious commercial collection agencies in the United States. The Association is focused on service and protection for the commercial credit community, and works to elevate the standards of the industry by providing educational, legislative, promotional and administrative services for its members.

“The CCAA Certified Collection Professional program is a comprehensive course covering all aspects of the commercial collection industry”, said Emil Hartleb, Executive Director of CCAA. “Successful completion of the program results in knowledgeable professionals who have an excellent grasp of the workings of the commercial collection industry. Certification identifies top notch collectors who elevate the standard of collection best practices.”

“We are very proud of our collection staff and consider them some of the best in our industry,” said Alan Steinhart, ABC-Amega vice present and general manager. “Completing the CCAA course has helped to increase the knowledge of our newer staff as well as providing a comprehensive refresher course for our senior collectors.” ABC-Amega?s collectors have an average 15 years experience in debt collection and 11 years tenure with ABC-Amega.

The CCAA certification is the latest credential earned by ABC-Amega and its employees. The company is one of only 102 commercial agencies to be certified by the Commercial Law League of America. It was the first commercial A/R management firm to achieve certification to the COPC-2000® CSP Standard ? the service and call center industry’s most rigorous independent benchmark for operational performance. ABC-Amega?s parent firm, The ABC Companies Inc., was the first and only private receivable management company to receive both the ?E? and ?E Star? Awards from the President of the United States. The ?E Star? Award is the highest peacetime honor bestowed on American export companies and recognizes excellence in facilitating international commerce and sustained superior performance in world markets.