CHELMSFORD, Mass. – Aspect, a global provider of unified communications and collaboration services and software, today announced it is hosting a live event with Microsoft at UCWorld.com on 19 May 2010 titled, Collaboration in the 2.0 Enterprise. This interactive, half-day virtual event will include interactive sessions with Facebook cofounder Chris Hughes and representatives from both Aspect and Microsoft. Topics range from implementation and ROI scenarios to a peek into how applications that leverage unified communications and collaboration technologies can help companies break free from "company-centric" ways of looking at technologies, markets, and operations.

"Aspect is focused on providing insights and thought-provoking information for all stakeholders who are focused on integrating unified communications and collaborative Web 2.0 technologies into their operational and customer-facing business processes," said Jim Foy, chief executive officer, Aspect. "This symposium offers a combination of a strong lineup of presenters including business leaders, Microsoft and Aspect customers and technical experts, and an engaged group of participants who are part of the UC World network.”

The event agenda includes:

9:00 am EDT Keynote Session: Collaboration in the 2.0 Enterprise
Facebook cofounder Chris Hughes will provide an overview of how communications and collaborative Web 2.0 technologies can help companies break free from company-centric ways of looking at technologies, markets, and operations.

9:45 am EDT The Future of Communications in an Enterprise 2.0 World
Jim Foy, Aspect CEO and Gary Barnett, Aspect EVP and CTO, discuss how organizations can lay the foundation for the collaborative enterprise. Real-world scenarios will help illustrate how you can begin using applications that leverage unified communications and collaboration technologies to enhance and communications-enable business processes.

10:30 am EDT Leveraging the Collaborative Enterprise – Roundtable Discussion with Business and IT Leaders
This interactive session will provide a unique perspective from business leaders from Aspect, Ashima Singhal, Senior Technical Product Manager, Microsoft Communications Server, and a variety of organizations that are using unified communications and collaboration capabilities today to enhance business processes, improve customer service, participate in social networking and increase
intra-company communications.

11:30 am EDT IT Track: Leading Successful Unified Communications and Collaboration Deployments
This session will highlight elements that IT leaders need to focus on to successfully plan and deploy Microsoft unified communications and collaboration technologies like Microsoft Office Communications Server and SharePoint 2010, as well as how to make the business case for key initiatives.

Business Track: Business Process Transformation with Unified Communications and Collaboration
This session provides an overview on how businesses can apply unified communications and collaboration to communications-enable business processes and streamline workflows for key enterprise initiatives.

12:00 pm EDT IM Sessions:

  • Best Practices for Deploying Unified Communications with Microsoft Office Communications Server (OCS)
  • Best Practices for Deploying Collaboration with Microsoft SharePoint 2010 
  • Applying Unified Communications and Collaboration in the Contact Center 
  • Aspect’s Global Microsoft OCS Deployment – Ask us how we became phone-free

Registration Page
Register to join Aspect and Microsoft’s event in UC World and participate in Collaboration in the 2.0 Enterprise at http://ucworld.com/onlinesymposium/

About UC World
UC World (www.ucworld.com) provides a behind-the-scenes look into some of the leading enterprise deployments of Microsoft unified communications and collaboration technology. It is a network where business and IT users share real return on investment (ROI) data, lessons learned and use cases. It provides direct access to experts who have turned unified communications and collaboration visions into reality, and offers a rich library of valuable technical and business information. Additionally, UC World features interactive access to experts on unified communications through networking tools such as user profiles, email and instant messaging as well as webcasts, white papers, podcasts, videos and additional material.

About Aspect
Aspect is a global software and IT services firm specializing in applying Microsoft unified communications and collaboration to help customers achieve optimal results through enhanced business processes across the enterprise and in the contact center.  Aspect provides IT consulting, integration services and business applications. For more information, visit www.aspect.com.

Follow Aspect on Twitter at http://www.twitter.com/AspectUC.


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