Comcast Selects StarTek to Support the Rapid Growth of Comcast Digital Voice

StarTek, Inc., a leading provider of Business Process Outsourcing and Optimization (BPO) services for outsourced customer interactions, announced today that Comcast has selected StarTek to support Comcast’s rapidly growing IP-enabled phone service, Comcast Digital Voice. StarTek will provide provisioning services and additional back-office operations activities to support Comcast Digital Voice service. “Comcast has selected StarTek because of the company’s demonstrated leadership in managing a variety of back-office solutions for voice service products,” said Cathy Avgiris, SVP and GM, Voice Services, Comcast Cable. “Their proven provisioning expertise and national presence will help support the continued rollout of Comcast Digital Voice service.”

“StarTek is committed to supporting Comcast’s voice services with the additional efficiencies that our StarTek Intelligent Enterprise suite of services delivers,” said Steve Butler, CEO of StarTek. “Our process management solutions – which consist of telephony services and local number portability – will provide additional back-office support for Comcast’s rapid rollout of Comcast Digital Voice.”